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anonymous's avatar
anonymous
10 months ago

I lost access to the email address that's linked to my Dropbox account and I need it to be deleted

I am writing to seek assistance with my account access issues. In ticket number 24753768 last week, I stated: I have lost access to my old email address which is linked to my Dropbox account. As ...
account access
Account Settings
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi there anonymous - thanks for bringing this to our attention and sorry to hear about this too. 

I was able  to locate your ticket in our system and passed your comments on to the member of the team who's helping you there.

They'll be getting back to you soon, but please let us know if you have anything else to add in the meantime. 

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