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trincopiteco rio
2 years agoExplorer | Level 3
I urgently want to understand if my account has been hacked
Buongiorno vorrei sapere se il mio account è stato violato qual è il supporto in italiano dove poter scrivere grazie
3 Replies
- Hannah2 years ago
Dropbox Community Moderator
Ciao trincopiteco rio, benvenuto nella nostra Community.
Cosa ti fa credere che il tuo account sia stato violato?
Se vai alla tua pagina di sicurezza, vedi sessioni web o dispositivi sconosciuti collegati al tuo account?
In tal caso, ti suggerisco di fare clic sul cestino accanto a loro per eliminarli.
Da quella pagina puoi anche reimpostare la tua password, per assicurarti che il tuo account sia sicuro.
Fammi sapere se hai bisogno di qualcos'altro!
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Hey trincopiteco rio, welcome to our Community.
What makes you believe that your account has been hacked?
If you go to your security page, do you see any unknown web sessions or devices linked to your account?
If so, I would suggest that you click on the trash can next to them to delete them.
From that page you can also reset your password, to make sure that your account is secure.
Let me know if you need anything else!
- trincopiteco rio2 years agoExplorer | Level 3
Exactly I went but there are no devices or IPs other than mine but I also had remote controls active I think see attachment. I don't understand if these have been accessed without my knowledge even though I had two-factor control, is there anyone who can investigate technically? I was hacked money unfortunately
- Hannah2 years ago
Dropbox Community Moderator
Do you have some sort of indication that your account has been subject to unauthorized activity?
Did you receive some kind of email or notification?
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