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Forum Discussion
badboyer
2 years agoExplorer | Level 3
Logged into wrong Dropbox account on my new phone
I had an account that I had three gigs. Also with files on my Dropbox it won't let me go back to my old one. How do I get back my old account?
badboyer
2 years agoExplorer | Level 3
when i re did drop box to my new phone it did not put my old acc back it i am trying to get my old acc back with all my pic with it
- Mark2 years ago
Super User II
You need to log on to the old account using the old accounts email and password. That is the only way to get it back.
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