Forum Discussion

Tobisch's avatar
Tobisch
Explorer | Level 3
2 years ago

Lost a dropbox "Grundejerforening Lundebakken"

We have a big problem.

It seems that someone, maybe an "old" administrator" has deletet our commen dropbox,.

None of the current users have the dropbox "Grundejerforening Lundebakken" in our dropbox overview.

I can se that someone has deleted some file 18 days ago.

I have checked the deleted file, but there are nothing, guess that it is because I do not have access to the dropbox anymore.

Are there anything I/we can do?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Welcome to the forum, Tobisch.

     

    From what I understand, you were previously part of a Business team, and the admin deleted you from it, right? 

     

    Is it possible to reach out to the old admin that you mention, if you know who they are? If your Dropbox accounts were deleted within the last 7 days, they can restore them with these steps

     

    Keep me posted for any updates.

    • Tobisch's avatar
      Tobisch
      Explorer | Level 3

      It is not only me, but all who had access to the dropbox. We were 7 + admin who had access. 

      We are a home owners associaton and all our documents are in that dropbox

       

      Unfortunally the person I think it is, has a dementia illness, and it is very hard to communicate with him.

      I have tried to get him to turn over the admin role to me, but he couldn't handel that.

      If I had been clever I would have copied the files, but I didn't.

       

      I can see that there have been deleted a lot af files 19 days ago 

      Are there anyway, we can get it back?

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey Tobisch, where are you seeing these deletions?

         

        Can you check your events page, to see if they can be located and restored from there?

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