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tj_1337's avatar
tj_1337
New member | Level 1
3 months ago

My team account got locked and I didn't retrieve the files and now they're all deleted

hi folks,  as my title says:  My Basic plan was merged into business account, which got locked in July and I wasn't able to retrieve it before it got permanently deleted on 1st december 202...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 months ago
tj_1337 wrote:

My Basic plan was merged into business account, which got locked in July and I wasn't able to retrieve it before it got permanently deleted on 1st december 2024.

You can try contacting Support but you likely won't be able to recover the account. Once an account has been deleted it's not possible to recover the files that it contained.

 

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