You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

EKaram's avatar
EKaram
New member | Level 1
4 days ago

No access to email to receive the security code

Hello i have my dropbox and know wat files i have upload i have my password and my account but i dont have acceses to my mail because the server of the mail was desactivated and my macbook and my iphone are new so how can i sign in without the security code or changing my mail without accesses to my old mail 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Its very unlikely to can log back in if you have lost access to the email. 

    Have a read of this article for info. 

    If you have a free account you'll need to contact support via www.dropbox.com/support while not logged - including not on the forums. You can usually find it easier to do this via an incognito window.