You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
EKaram
4 days agoNew member | Level 1
No access to email to receive the security code
Hello i have my dropbox and know wat files i have upload i have my password and my account but i dont have acceses to my mail because the server of the mail was desactivated and my macbook and my iphone are new so how can i sign in without the security code or changing my mail without accesses to my old mail
- MarkSuper User II
Its very unlikely to can log back in if you have lost access to the email.
Have a read of this article for info.
If you have a free account you'll need to contact support via www.dropbox.com/support while not logged - including not on the forums. You can usually find it easier to do this via an incognito window.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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