One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
Anjan2
9 months agoNew member | Level 2
Not getting any email regarding one time security code after login.
Please help please ..
- Anjan2New member | Level 2please gelp to get security code
- Megan
Dropbox Staff
Hi Anjan2, welcome to our Community!
Just to make sure we're on the same page, do you mean that you have trouble receiving the one-time security code when trying to log into your account?
If you're referring to something different, feel free to let me know.
Do you have access to the email address linked to your Dropbox account? If so, then please make sure to add no-reply@dropbox.com to your email contacts and try again.
Let me know how it goes.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!