Previus Account Cannot Log In

I recommend reaching out to Dropbox customer support directly. They will have access to your account information and can assist you in determining the status of your previous account and guide you through the recovery process if necessary. You can visit the Dropbox support website or look for contact information on their official website to get in touch with their support team. They should be able to provide you with the most accurate information and assistance regarding your specific account situation.

Hey nabil22, sorry to jump in here, but could you clarify when was the last time you logged into the account in question?

If it's been more than a year, it may have been closed due to inactivity. 

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nabil22 wrote:
Yes..more than a year.. it is possible to get back all the data for inactive account?

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Unfortunately, no. Once an account has been deleted, neither the account nor the data it contained can be recovered.