The Community is undergoing an upgrade and some features may be unavailable. Find out more here.
Forum Discussion
ixtlan
2 years agoExplorer | Level 3
Protecting my account while my Mac is at the shop.
I have to send my Mac into shop for repairs. I'm worried about the folks there having access to some delicate info in my dropbox account. I have on-line access to my account as well as an 'access ...
- 2 years ago
Hey ixtlan, thanks for using Dropbox and welcome to our Community!
In this case, you can uninstall the Dropbox desktop app and then delete your Dropbox folder from your computer to prevent others from getting access to your files in Dropbox.
As soon as the repairs are over and you get your device back, you can re-install the app and let it create your Dropbox folder anew.
I hope this helps!
Walter
Dropbox Staff
Hey ixtlan, thanks for using Dropbox and welcome to our Community!
In this case, you can uninstall the Dropbox desktop app and then delete your Dropbox folder from your computer to prevent others from getting access to your files in Dropbox.
As soon as the repairs are over and you get your device back, you can re-install the app and let it create your Dropbox folder anew.
I hope this helps!
ixtlan
2 years agoExplorer | Level 3
Yes... useful. Many thanks!!
M
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!