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Carol4023's avatar
Carol4023
New member | Level 2
2 years ago

Security

My ex is using my email for his Dropbox. I havent used Dropbox before and have just started to use it and his name is on my account.
  • Carol4023's avatar
    Carol4023
    New member | Level 2
    Can anybody help to block him or help me to get my account back
    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II

      Carol4023 wrote:
      Can anybody help to block him or help me to get my account back

      You have two options. You can change the email address on the account to his, and then you can start your own account with your own email address. Or you can change the password on the account and use the Security page to remove any of his devices/sessions, and he won't be able to access the account.

       

      I'd also suggest enabling two-step verification on your account as an added security measure. If you do, be sure to save the emergency backup codes you'll be given.

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