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Accent27's avatar
Accent27
Explorer | Level 4
3 years ago
Solved

Team Member is flooded with all the team files. How do I remove them?

Trying out Dropbox trial and created a group.  Invited a member and they accepted but now say that all their files are in my Dropbox Account because I am the Admin.  How do I Ungroup them so they gain control of their files again -- and why would Dropbox allow me to grab all their files?? 


  • Accent27 wrote:

    How do I Ungroup them so they gain control of their files again -- and why would Dropbox allow me to grab all their files?? 


    Because thats what you told it to do - note as well that it told them it would do this as well. You are using a Business Plan so its moved them in to your plan. Most businesses want to control what people do with its data hence its centrally managed. 

     

    Follow https://help.dropbox.com/account-access/delete-member and REMOVE them rather than delete

2 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Accent27 wrote:

    How do I Ungroup them so they gain control of their files again -- and why would Dropbox allow me to grab all their files?? 


    Because thats what you told it to do - note as well that it told them it would do this as well. You are using a Business Plan so its moved them in to your plan. Most businesses want to control what people do with its data hence its centrally managed. 

     

    Follow https://help.dropbox.com/account-access/delete-member and REMOVE them rather than delete

  • Accent27's avatar
    Accent27
    Explorer | Level 4
    3 years ago

    Thank you super user...Wow..amazing that with one little click they gave me all their data like that.  OK, I think we have fixed the situation and I thank you for the help.  

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