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Monster1926's avatar
Monster1926
New member | Level 1
2 years ago

"There was a problem completing this request" error when trying to join a Dropbox team

Hello together, im in no team and i want to joyn a dropbox team from a invite. When i try to joyn the team i have a error "There was a problem completing this request. What can i do ?
dropbox business
Monster1926's avatar
Monster1926
New member | Level 1
2 years ago

Hallo Hannah,

no im not member ofy any Team.

And now i have only i basic account.

Here the screenshot. I click on your link.

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for that, Monster1926.

Is it possible to check with the admin, to see if the invite is still active?

Perhaps they'll need to resend it.

  • Monster1926's avatar
    Monster1926
    New member | Level 1
    2 years ago

    Hello Hannah,

    i do this yesterday. The invite is still actice.

    He send me yesterday a new one. In the settings on dropbox i can see the team too but cant join.

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      I see, thanks for checking, Monster1926.

      Can we send you an email, so we can take a closer look into this?

      • Monster1926's avatar
        Monster1926
        New member | Level 1
        2 years ago

        Hi,

        of course you can send me.

        You have my email right ?

        I more question. How many days must past to join a new team ? Can it be that this ist the problem ? I leave the old team 4 days ago.

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