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Monster1926's avatar
Monster1926
New member | Level 1
2 years ago

"There was a problem completing this request" error when trying to join a Dropbox team

Hello together,

im in no team and i want to joyn a dropbox team from a invite.

When i try to joyn the team i have a error "There was a problem completing this request.

What can i do ?

13 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for the update here, Monster1926.

    Just to confirm, you're not already a member of another team or perhaps a trial team, right?

    Do you see that you have just a free Basic account, when you check your account settings here?

  • Monster1926's avatar
    Monster1926
    New member | Level 1
    2 years ago

    Hello Hannah

    thanks dor the reply.

    Yes i try today but the same issue.

    So i tried from a different browser. 

    From i different PC and Smartphone.

    From i different IP.

    From icognito browser.

    Nothing helped :(

    What can i do ?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there, Monster1926, and happy Monday!

    Are you still having this issue?

    Have you tried accepting the invitation while logged in from a different web browser or from private browsing?

    Let me know how it goes.

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