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SteveS 's avatar
SteveS
New member | Level 1
12 months ago

Unable to delete account - nothing happens on a browser and getting an error on the app

So I have a free account and no longer need it. I have tried the steps on website to delete the account but when I get to the end after putting in my password nothing happens. I have tried deleting t...
Create or delete account
security
SteveS 's avatar
SteveS
New member | Level 1
11 months ago

Signed up through Apple but updated to a personal password, did not update the email address.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Happy new year, steves , and thanks for the update!

    Is it possible to update your email address to an existing-accessible one, to see if that helps?

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