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Forum Discussion
We can't get a security code via Google Groups email address
Good morning,
we are a group of musicians.
We use googlegroups for our email exchanges.
To share our music scores, we created (in 2014) a Dropbox account from our address xxxx@go...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorThanks for posting on our forum today, Gilles Plattner!
To clarify, are you all using the same personal Dropbox account? If yes, keep in mind that this is against our Terms of Service and can potentially lead to the termination of the account.
Now, regarding the issue you mention, I’d suggesting reaching out to our support team. Here are the exact steps you’ll need to follow.
Send me your ticket number here afterwards and I’ll leave them an internal note for you, as well.
Keep me in the loop.
- Hi. thank you.
here is the ticket number : 23785537- Jay
Hi Gilles Plattner, thanks for your message. I can see that a support agent has replied to your ticket, so they'll be able to assist you from then on regarding this matter.
