We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
Daisy79
2 years agoNew member | Level 2
Why should they send code on the email address that's associated with my Dropbox account?
I havent a password for this email but it mine the dropbox
1 Reply
- Walter2 years ago
Dropbox Community Moderator
Hi there Daisy79 - sorry to hear you're having issues with this.
Can you clarify if you have access to the email address that is associated with your Dropbox account or a device that was previously connected to your account perhaps?
Thanks!
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!