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tcragnolini's avatar
tcragnolini
Explorer | Level 3
4 years ago
Solved

"Your files are nearly ready to be uploaded"

I got an email supposedly from dropbox. with the subject "ATTN: We recommend completing your Dropbox setup ASAP", and then saying "Your files are nearly ready to be uploaded", followed by a dropbox.c...
security
  • Walter's avatar
    Walter
    3 years ago

    Hey adrianxw, sorry to jump in here, but I just wanted to mention that since this email came from an official Dropbox domain, it's possible that the email was sent out in error, since this is usually an email sent out when you first create a Dropbox account.

     

    Feel free to ignore the email and let us know if you receive any similar emails in the future.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi JohnGoodwillie, welcome to our Community! 

 

Is it possible that your app is linked on a different Dropbox account, using a different email address, than the one you received the email to?

 

Keep me posted, and we'll take it from there. 

JohnGoodwillie's avatar
JohnGoodwillie
Explorer | Level 3
4 years ago

Continuation: Dropbox says: “Dropbox for macOS is now ready. Update Dropbox to use it on the latest version of macOS. [Invitation to click on] Upgrade.”

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey everyone, I hope you’re doing great!

     

    Robert_Bl, I’d suggest ignoring this email and not clicking on anything, if you’re not sure about the sender. If you keep receiving the same type of emails though in the following days, please let us know.

     

    JohnGoodwillie, can you clarify which OS version is your device running at the moment? Is it possible that the email you’re referring to is the prompt to install the updated Dropbox for macOS app? Feel free to send over a screenshot of the message you mention, if you prefer.

    • JohnGoodwillie's avatar
      JohnGoodwillie
      Explorer | Level 3
      4 years ago

       Hi Nancy,

      I'm on macOS Monterey version 12.6.1. It's possible I haven't gone into Dropbox since I got this.

      The email I got was:

      Completing my Dropbox setup doesn't sound like updating my Dropbox to make it compatible. Is that all it is?

      John

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Hey John, thanks for the screenshot! 

         

        Was this email sent to you by no-reply@dropbox.com or another one of our official domains?

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