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tcragnolini
4 years agoExplorer | Level 3
"Your files are nearly ready to be uploaded"
I got an email supposedly from dropbox. with the subject "ATTN: We recommend completing your Dropbox setup ASAP", and then saying "Your files are nearly ready to be uploaded", followed by a dropbox.com link, with the following format https://www.dropbox.com/l/XXXX0x_xxxxxxxxxxxxxx_xxxxxxxxxxxxx/h (characters are different). This seems like it could be legit, but also could be some kind of scam ? Any way I can confirm what it is without clicking the link? I tried searching for it on google and got no results back.
Hey adrianxw, sorry to jump in here, but I just wanted to mention that since this email came from an official Dropbox domain, it's possible that the email was sent out in error, since this is usually an email sent out when you first create a Dropbox account.
Feel free to ignore the email and let us know if you receive any similar emails in the future.
57 Replies
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- Nancy4 years ago
Dropbox Community Moderator
Hey John, thanks for the screenshot!
Was this email sent to you by no-reply@dropbox.com or another one of our official domains?
- JohnGoodwillie4 years agoExplorer | Level 3
Hi Nancy, it was no-reply@dropbox.com
John
- Walter4 years ago
Dropbox Community Moderator
Hey JohnGoodwillie, thanks for clarifying that for us.
It seems that the email you received is legit and is probably prompting you about this update.
If you choose to move forward with the update, make sure to familiarize yourself with the changes outlined here.
Hope this helps!
- JohnGoodwillie4 years agoExplorer | Level 3
Thanks, Walter and Nancy. That seems to be working. Grateful for your help.
- joaquinelio4 years agoNew member | Level 2got the msg after maybe 3 years since installation.
Android removed app permissions because I wasn't using it (didnt ask), my main workplace is desktop.
Maybe the app felt restricted then sent the issue, the mail should consider this. - imajeff4 years agoExplorer | Level 4
How many times do you do this in error? I just got it this morning, and I'm afraid that someone abusing the system is able to gain access to my dropbox if I clicked the "Continue" in that email. Or is it possible they create a new dropbox account with also my email address as a sort of identity theft?
- Hannah3 years ago
Dropbox Community Moderator
Hey everyone!
To those who have flagged this with us, we want to confirm that this is actually a legit Dropbox email, so it's nothing suspicious.
You can either ignore it, as it must have been sent out in error, or even click the "unsubscribe" option at the bottom of the email.
If you want to confirm that your account is secure, you can simply sign into it online, without clicking the links in the email.
- imajeff3 years agoExplorer | Level 4
Then please add more detail in the email, to tell me what they are talking about? I just got another one 4 hours ago and maybe it is something I don't remember that I did on a specific computer, but I have no clue which computer to look on. A host name would help.
I realized it is not even sending it to the same email address that I have my dropbox account on.
- Kooskoos3 years agoExplorer | Level 4
I did forward to that email address. It has been a few days no with no response. Not sure how long it is supposed to take for feedback.
- Hannah3 years ago
Dropbox Community Moderator
Hey Kooskoos, which email address did you reply to?
If it's a 'no-reply' address/email, you won't get a response.
Can you let me know a bit more about what you need?
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