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clientreleases
Dropbox Staff
11 months agoBeta Build 218.3.4216
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
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Neal
Community Manager
11 months agoPlease note, some user's may run into the following issues with the new release.
Here is what to do if you notice the following:
- Relying on compatibility mode to run Dropbox, but being locked out by a Windows 7 / 8 / 8.1 EoS dialog.
- ‼️Customers that do not rely on compatibility mode for a functioning dropbox should not follow this mitigation procedure. ‼️
- Install Dropbox:
- After installing Dropbox, you may see a popup. If you do:
- If you see the popup:
Click “Continue in compatibility mode.” You will also see a message saying that Windows 7 / 8 / 8.1 is not supported. You can ignore this warning and click “Ok.” - If you don't see the popup and are experiencing issues (like "network connecting" or "sync not working"):
- Follow the steps below to enable compatibility mode for Dropbox:
- Enable Compatibility Mode:
- Exit Dropbox Completely:
- Make sure Dropbox is fully closed by quitting the application.
- Find Dropbox Executable:
- Go to C:\Program Files (x86)\Dropbox\Client\Dropbox.exe and right-click on the Dropbox executable. Select “Properties.”
- Change Compatibility Settings:
- In the “Properties” window, click on the “Compatibility” tab.
- Set compatibility mode to an older version of Windows. Start with Windows 8, and if that doesn't work, try Windows 7. Older versions may not work.
- Restart Dropbox:
- After changing the settings, start Dropbox again and follow the earlier instructions (step 1).
- Exit Dropbox Completely:
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