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clientreleases's avatar
clientreleases
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Stable Build 228.4.5567

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.   Download Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit...
desktop
Stable build
buddyguy's avatar
buddyguy
Explorer | Level 4
5 months ago

this release has compatibility issues with Boxcryptor Classic. There is a post in integrations titled: "Dropbox's latest update leads to no access to Boxcryptor files. Can't copy or open them."


Is there a fix for this? 

Neal's avatar
Neal
Icon for Community Manager rankCommunity Manager
5 months ago

Hi buddyguy​,

Just for some context as to why this might have happened, we don't provide customer support for another product (i.e. Boxcryptor Classic) which is not from Dropbox.

Since the company that developed this software officially stated that they also don't offer support for Boxcryptor Classic anymore (because it reached its end-of-life), we can only help customers that struggle with .bc files to troubleshoot and find a workaround from the Dropbox side.

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