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clientreleases
Dropbox Staff
5 months agoStable Build 228.4.5567
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Windows(Windows 10 or later) Standard Installer Offline Installer (32 Bit...
jeremyklein
5 months agoHelpful | Level 6
Neal, I too found that the upgrade didn't always respect the online/offline situation beforehand. Dropbox seemed to be downloading files but the folders were marked as online only in my case. It's quite laborious to go through and change the status of folders isn't it. This is part of the reason I went back to the previous version.
Neal
Community Manager
5 months agoHi jeremyklein & MarkDrye,
Thanks for letting is know! Our team is aware of this issue already and it is being investigated as we speak.
I'll hopefully have some news to share soon but thank you again in the meantime for sharing your feedback, the more reports we have, the easier it will be to solve the issue.
- nano25 months agoHelpful | Level 6
Hi Neal12345 I have seen a few "our team is aware of this" messages - but didn't hear anything concrete - is there in fact any news to share? This was a couple of days of wasted productivity and $$ for me, it would be useful to know how the problem came about - and, more importantly - how we'll get a heads-up in advance of changes that potentially might lead to this kind of issue in future? Many thanks
- Neal5 months ago
Community Manager
Hi nano2,
I appreciate your concern and how stressful this can be.
While the team is still investigating, I can't offer any new information but one of our engineers has suggested opting out of Cloud Files if you are still experiencing issues.
- rajeevba5 months agoHelpful | Level 6
Hello, I had a "later" version 229.3.5074 that was causing very similar problems to the ones in this stream above ("offline" downloads folders I tell it to leave online, and leaves online many folders I tell it to bring "offline." And, in the App itself, under Preferences/Manage Hard Drive space, it still does not update/show all the folders it has brought off-line, just very few of them.) A dropbox Support guy asked me to replace that "beta" version with this "stable" version 228.4.5567. But this thread makes that advice seem incorrect. This is totally ridiculous, not having one firm/stable version that actually works the way it is supposed to, with incorrect guidance being given from support staff to Customers.
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