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clientreleases's avatar
clientreleases
Icon for Dropbox Staff rankDropbox Staff
9 years ago

Stable Build 36.4.22

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rellinor's avatar
rellinor
New member | Level 2
8 years ago

The Mac OSx 10 offline installer gives a message that the download is damaged and cant be used to install.  The onlne installer "installs" but does not work.  PLease advise.

Ross_S's avatar
Ross_S
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hey rellinor,

 

 That sounds like security software, it's corrupting the meta-installer. ..and invaliding the offline installer too (though that's not very common at all).

 

Try downloading with security software temporarily disabled. Alternatively, should you not wish to do that, download the offline installer on another machine and use it on the required one.

 

Hope this helps you.

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