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clientreleases's avatar
clientreleases
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Stable Build 53.4.67

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samertm's avatar
samertm
Icon for Dropbox Staff rankDropbox Staff
8 years ago

riwamoto Thanks for the report! We've seen an increase in startup time for a small number of Windows users with large Dropboxes, and we're investigating it.

 

riwamoto TrevorFox To help our investigation, do you think you can download v51.4.66 and see if the problem with Dropbox saying it's "Starting..." for a long time goes away?

 

Here's the download link: https://www.dropbox.com/downloading?build=51.4.66&plat=win&type=full

 

You don't need to uninstall Dropbox first, just install it from the link above and let it run.

 

Thanks so much!

 

sweidentha's avatar
sweidentha
New member | Level 2
8 years ago

I tried that .... and .. sadly ... it is still starting.  Until it simply ends.

  • samertm's avatar
    samertm
    Icon for Dropbox Staff rankDropbox Staff
    8 years ago

    riwamoto Thank you! That's useful to know for our investigation.

     

    sweidentha Sorry to hear that you're hitting this issue too. What specifically did you try?

    • riwamoto's avatar
      riwamoto
      Explorer | Level 4
      8 years ago

      Sadly, after the first few starts, it appears the situation has regressed again.  Although the version is still 51.4.66, it is stuck at "starting".  For reference, I am using 850/1000GB.

      • nikhilm's avatar
        nikhilm
        Icon for Dropbox Staff rankDropbox Staff
        8 years ago
        Thank you for that information. We are looking into this.

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