Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
clientreleases
Dropbox Staff
7 years agoStable Build 74.4.115
Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.
Download
Windows
Standard Installer
Offline Installer
Mac OS X
Stand...
JG2019
7 years agoHelpful | Level 5
I am experiencing the same issue as blackowl and CaseyJDesigns. Dropbox quits unexpectedly, restarts, then quits again, in a loop. Any updates to when this issue might be fixed? I have a support ticket in as well, waiting to see what they say.
CaseyJDesigns
7 years agoHelpful | Level 6
Followed the fix instructions ... stopped crashing BUT none of my files in the past week that I worked on and need for work have synced to the cloud and to other linked devices!
I just checked ONLINE to see if the changes were even available online after I followed the instructions to fix the crashing issue ... and NO they are not!! AND I am away for work till the first of next week and those were files that I needed .... this is the FIRST time since I started using Dropbox (2009) and even as a paid member that this has happened. PLEASE find a solution!!
- MarkK7 years agoExplorer | Level 4
I am having the same issues, Dropbox (Business) started crashing right after a recent Windows 10 update KB4503286 & KB4480730 and none of thr suggsted helpdesk fixes are working. Anyone have any ideas?
- JG20197 years agoHelpful | Level 5
MarkK wrote:I am having the same issues, Dropbox (Business) started crashing right after a recent Windows 10 update KB4503286 & KB4480730 and none of thr suggsted helpdesk fixes are working. Anyone have any ideas?
MarkK, CaseyJDesigns, and blackowl - It looks like the latest beta build may have fixed the issue I was having - Dropbox quitting, restarting, then quitting again, in a loop. I noticed during that time that there was a spike in cpu usage in Adobe Acrobat at the same time files were being transferred in and out of Dropbox. Before the latest beta build, I was able to settle Dropbox down by installing Foxit Reader and making it the default viewer for pdfs. But I have since uninstalled Foxit after installing the latest beta build, 75.3.133.
- blackowl7 years agoHelpful | Level 5
The support contacted me and and suggested to deinstall and install it again - oh wonder of course i didn't thought on that #facepalm, but i did it and for my working pc it worked out and the syncinc started over.
- I deinstalled with iobit uninstaller to make sure to get also the regedit entries and
- deleted the Dropbox folder manually
- Installed it again (fresh download from your space)
For my PC at home it didn't worked like this, for some strange reason,
- i had to uninstall it (iobit uninstaller)
- delete the Dropbox folder manually,
- download it again (logged in)
- When the Window pops up with only online blabla i had to hit the X to quit the setup but it was already fine, because for some strange reasons it wanted the standard path (user/Dropbox) and when you download it as logged in you don't have to enter the login credentials and IT STARTED SYNCING -sidenode, after that i was able to modfiy the path to my location but not in the first place.
About Dropbox Desktop Client Builds
Download the latest Dropbox beta or stable build.669 PostsLatest Activity: 13 hours ago
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!