Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
Open Feedback to Dropbox
Dropbox has the potential to make a huge leap forward not by inventing something radically new, but by strengthening and bundling the tools it already has.
Here’s what could truly make the difference for many professionals and businesses:
- Reintroduce and expand Dropbox Capture. Today, video and screen recording is a daily need for teams, customer support, and remote collaboration. This tool should not disappear, it should be stronger.
- Enhance and integrate e-signature features. Make them more seamless, reliable, and part of the core Dropbox experience. For the Italian market, enabling authentication with the CIE (Electronic Identity Card) would make the application a must-have and extremely interesting.
- Boost DocSend, review its interface and make it more user-friendly. The tool is powerful, but its full potential emerges only when it’s intuitive to use and included in an accessible bundle.
- Significantly increase file sync capacity. Many users complain about the ~500,000 files (or performance decline oltre i ~300.000 file sincronizzati sul computer) limit in Dropbox’s desktop app
The winning move would be to create a unified, accessible bundle that combines these tools at a fair price. This would bring clear, tangible value to users and set Dropbox apart from competitors in a meaningful way.
Sometimes innovation is not about the next big thing. It’s about making what you already have indispensable.
9 Replies
- Megan
Dropbox Community Moderator
Hey EnzoBastianello, thanks for posting here!
Your feedback regarding our products has been very valuable and I will endeavor to make sure your voice is heard.
We listen to your needs because it allows us to fully appreciate how Dropbox fits into and influences your daily routine, so it's always helpful. I will do everything I can to ensure that your voice is heard.
If you need anything else, give us a shout!
- Theresa
Community Manager
Hi EnzoBastianello and welcome back to the Dropbox Community 🤗.
Thank you so so much for sharing such thoughtful feedback here on the community. I can see how important tools like Dropbox Capture, Dropbox Sign, DocSend and sync performance are for your workflow.
It’s clear that you’ve put a lot of consideration into what would create the most value for professionals and businesses here on the community and beyond. While there are no plans for Dropbox Capture to come back, we truely appreciate you highlighting its impact.
Feedback like this helps us better understand what matters most to our community members.
I’d love to hear more about what you mainly use Dropbox for - sometimes we can share tips or tricks that fit specific needs, and your insights could also inspire others here in the community 👩💻.
Thank you once again for sparking such a thoughtful discussion. Your ideas in this threat are incredibly valuable. We encourage you (and anyone else reading) to keep sharing ideas like this. They really do help shape the conversation around how Dropbox can keep improving.
I hope to talk to you soon,T 😺 (Dropbox Community Manager)
I like DropBox very much but the soft limit of 300k files to see the whole tree directory in the desktop app is very bothersome. At least for those who, like I, have structured their archives in a tree-dependent way with many small files rather than few large ones, when that limit was not known, at least to me. Now is too laborious to switch back to another strategy. Remarkably my new flamant Tahoe MacBook Pro suffers this limitation very much, while my old, slow Monterey iMac does not! My question is: if a folder containing many files is zipped, it does it appear as a single file for DropBox? Has someone tried this possible solution? Of course, DropBox will be back on the top of my expectancies when this limit will be eliminated, but when?
- Neal
Hi MikSam,
Yes zipping files would reduce the overall file count but it would also reduce the utility of the files. I'd recommend the best practice which is to use selective sync to no longer sync the folder you would zip.
This would leave the files fully accessible online but remove it from total number of synced files.
Hello,
I came here to say that the dependability of Dropbox sync was what kept me a subscriber since the beginning. I find with each new function, that is eroding. I admit I have remained on Win 10 because I didn't want to update all my apps until Win 11 became stable, but the recent update of Dropbox (okayed for Win 10) has been unstable. It won't open unless I include it among Startup apps. I have had to chat extensively with Madelyn in Support to get the app to install and open correctly--and in the process she guided me through 3 sources of the installer.
Can our Dropbox account (online) Home include a link to some of the latest versions with OS compatibility, and a list of changes and recommendations? Does it already exist? What am I missing?
- Mark
Super User II
Does it already exist? What am I missing?
Is this what you are after?
Thank you, Mark. Yes, this is the information, but we shouldn't have to come to the Community Forum for it, should we?
- Mark
but we shouldn't have to come to the Community Forum for it, should we?
Personally, I dont see an issue with that. Genuine question, where would you go for it?
Every app that I use has the build data on its website not within the app.
I was hoping for a direct link from Help and Resources in the sidebar of https://www.dropbox.com/home
