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gagard
8 years agoExplorer | Level 3
Impossible de démarrer Dropbox
voici le message !
bn.BUILD_KEY: Dropbox
bn.VERSION: 21.4.25
bn.DROPBOXEXT_VERSION: 14.0
bn.is_frozen: True
pid: 8896
cwd: u'C:\\WINDOWS\\SysWOW64'
real_path=u'C:\\WINDOWS\\SysWOW64'
mode=040777 uid=0 gid=0
parent mode=040777 uid=0 gid=0
HOME: None
appdata: u'C:\\Users\\Aurelien\\AppData\\Local\\Dropbox\\instance1'
real_path=u'C:\\Users\\Aurelien\\AppData\\Local\\Dropbox\\instance1'
mode=040777 uid=0 gid=0
parent mode=040777 uid=0 gid=0
dropbox_path: u'C:\\Users\\Aurelien\\Dropbox'
real_path=u'C:\\Users\\Aurelien\\Dropbox'
not found
parent mode=040777 uid=0 gid=0
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0100777 uid=0 gid=0
parent mode=040777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe\\dropbox\\client\\ui\\common\\boot_error.pyo'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe\\dropbox\\client\\ui\\common\\boot_error.pyo'
not found
parent not found
TMP: C:\Users\Aurelien\AppData\Local\Temp
TEMP: C:\Users\Aurelien\AppData\Local\Temp
tempdir: u'c:\\users\\aurelien\\appdata\\local\\temp'
real_path=u'c:\\users\\aurelien\\appdata\\local\\temp'
mode=040777 uid=0 gid=0
parent mode=040777 uid=0 gid=0
Traceback (most recent call last):
File "dropbox\client\main.pyo", line 5578, in main_startup
File "dropbox\client\main.pyo", line 2255, in run
File "dropbox\client\configuration\manager.pyo", line 202, in load_config
File "dropbox\client\databases.pyo", line 246, in load_dropbox_config
File "contextlib.pyo", line 24, in __exit__
File "dropbox\client\databases.pyo", line 174, in new_config_file
WindowsError: [Error 5] Accès refus
- Adrian06
Dropbox Staff
Bonjour gagard,
Ce genre d'erreur peut souvent venir d´un blocage au niveau de votre anti-virus.
Je vous conseil donc de vérifier qu´il n´interfère pas avec votre application Dropbox.
Vous pouvez visiter cette page de notre centre d'assistance au sujet des erreurs possibles de démarrage :
- https://www.dropbox.com/help/72.
J´espère que ces informations vous seront utiles.
Si le problème persiste, n´hésitez pas à ouvrir un ticket auprès du support technique qui pourra effectuer des recherches plus approfondies.
Adrian
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