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Forum Discussion
designersunit
7 years agoNew member | Level 2
Impossible de démarrer Dropbox
Sur mac OS X High Sierra
Suite à un changement de nom d'utilisateur, voici le message reçu :
bn.BUILD_KEY: Dropbox
bn.VERSION: 63.4.107
bn.DROPBOXEXT_VERSION: failed
bn.is_frozen: True
machine_id: 1b1f0e62-9f69-55d0-a4d5-317845f7f988
pid: 614
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='UNIT2', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='UNIT2', pw_dir='/Users/UNIT2', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='UNIT2', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='UNIT2', pw_dir='/Users/UNIT2', pw_shell='/bin/bash')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/UNIT2'
appdata: '/Users/unit-imac21/.dropbox/instance1'
real_path='/Users/unit-imac21/.dropbox/instance1'
not found
parent not found
dropbox_path: '/Users/unit-imac21/Dropbox'
real_path='/Users/unit-imac21/Dropbox'
not found
parent not found
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-resources/python-packages-35.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-resources/python-packages-35.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/py/zsb418zn34vbpcfwch85gxv00000gn/T'
real_path='/private/var/folders/py/zsb418zn34vbpcfwch85gxv00000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 1174, in safe_makedirs
File "os.pyc", line 231, in makedirs
File "os.pyc", line 231, in makedirs
File "os.pyc", line 241, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/unit-imac21'
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 7016, in main_startup
File "dropbox/client/main.pyc", line 2958, in run
File "dropbox/client/main.pyc", line 1609, in startup_low
File "dropbox/client/main.pyc", line 1201, in safe_makedirs
File "os.pyc", line 231, in makedirs
File "os.pyc", line 231, in makedirs
File "os.pyc", line 241, in makedirs
PermissionError: [Errno 13] Permission denied: '/Users/unit-imac21'
- Romain
Dropbox Staff
Bonjour designersunit,Merci d'avoir contacté la communauté de Dropbox :slight_smile:Je peux voir que vous avez pu contacter notre assistance par email et qu'une réponse vous a été envoyée par un de mes collègues à l'adresse email associée à votre compte Dropbox.J'espère que vous avez pu régler votre souci et je vous souhaite une agréable journée ainsi que d'excellentes fêtes de fin d'année ! Si vous avez besoin d'assistance supplémentaire, n'hésitez pas à nous le faire savoir.
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