Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Group Content
Pinned Post
We're making some changes to the Dropbox Community
Hi everyone, Over the past few years, Community members have shared feedback, ideas, and questions that help shape how this community supports you. We’ve been listening closely, and as a result, we’ll soon be moving the Dropbox Community to a new platform designed to deliver a better, more seamless experience. 😍 We’re just a few days away from launching an updated Dropbox Community experience, and we wanted to help you feel ready for what’s coming. To facilitate this move, the Dropbox Community Forum will be available as read-only from Monday, March 30, through Wednesday, April 8. This means that you will not be able to start new discussions, reply to threads, like posts, accept solutions or add or vote for ideas for one week. You will still be able to read discussions and find solutions during this time. Here’s what to know ahead of the move: This update is all about improving usability, performance, and helping you to get the answers you need. In addition to some tweaks to make the experience easier to use, we also are moving to a new home on community.dropbox.com. The heart of the Dropbox Community isn’t changing - we’re still here to help and you’ll continue to be able to connect, learn, and get help from fellow community members, experts and our product teams. Some sections, buttons and settings might have moved around or work slightly differently, but everything should still be here, so let us know if you can’t find something or it’s not working as you expect! Thanks for your flexibility as we take this next step together. We’re excited to continue building a space that’s helpful, welcoming, and easy to use. Thank you for being part of what makes the Dropbox Community special. Stay tuned for more updates as construction gets underway! 👷 ~ Angie
Embedded request - requester_email_address can be a mail that not relate to a user?
Question or Issue I am a company that wants to send a request a signature embedded in my website, but the requester_email_address should be each request a different email for each request, but it should be under the same company. How can I do it without opening a user account for all my users?
Setting expiry date with create_embedded_with_template
Hi, we want to start using the auto expiration feature on Dropbox sign but for some reason the /unclaimed_draft/create_embedded_with_template endpoint does not include the parameter for this setting. We noted that the template endpoint is not one of the listed endpoint on the expiration feature page. Question 1: Will this be added at some stage, or will we need to handle expirations on template linked signature requests manually? Question 2: Is it best practice on Dropbox Sign to not use templates?
What to include in a Support Ticket Request
Hey Sign API Community! We're glad to see your engagement and activity after opening up this space! If you do find that you need to write into our support team, we wanted to highlight some helpful pieces of information that our team needs to investigate your issue. Please submit a request from the primary email address associated with your account and include the following if applicable: Error / description of issue Signature request ID (aka Document ID) and/or Template ID for affected request API Endpoints & SDK version you are using in your workflow (i.e. /v3/signature_request/create_embedded etc.) Any screenshots, recordings, and applicable code snippets are also extremely helpful in our investigations. We look forward to assisting you with your Sign API integration!
About Dropbox Sign API
This is a space for developers to get information and support for the Dropbox Sign API. Find answers to your questions, troubleshoot issues, and connect with others building with the Dropbox Sign API. 
Open Group