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Setting expiry date with create_embedded_with_template
Hi, we want to start using the auto expiration feature on Dropbox sign but for some reason the /unclaimed_draft/create_embedded_with_template endpoint does not include the parameter for this setting. We noted that the template endpoint is not one of the listed endpoint on the expiration feature page. Question 1: Will this be added at some stage, or will we need to handle expirations on template linked signature requests manually? Question 2: Is it best practice on Dropbox Sign to not use templates?
Missing parameter: client_id for lwc
Im working on a lwc where id like to embed a signing process in iframe, I was able to successfully retrieve sign URL, but when I try to use it on iframe I got following error, at which step do I need to set my client id? So far I used this with client id in request body String apiUrl = 'https://api.hellosign.com/v3/signature_request/create_embedded_with_template'; and request.setEndpoint('https://api.hellosign.com/v3/embedded/sign_url/' + signatureId); with just signature id in request body Also I have a problem setting body for my request, I used this class to generate json string, but when I use this approach I get error({"error":{"error_msg":"No template_id or template_ids specified","error_path":"template_id","error_name":"bad_request"}}) HelloSignJSON.Signing_options so = new HelloSignJSON.Signing_options(); so.default_type = 'draw'; so.draw = true; so.phone = true; so.type = true; so.upload = true; HelloSignJSON.Signers signer = new HelloSignJSON.Signers(); signer.role = 'Lead.Customer'; signer.name = 'Rostyslav'; signer.email_address = 'popov.rst@gmail.com'; List<HelloSignJSON.Signers> signers = new List<HelloSignJSON.Signers>{signer}; HelloSignJSON hsj = new HelloSignJSON(); hsj.template_ids = new List<String>{'90c43afee504f24a2dcd67ab7991f8f3f5900ef3'}; hsj.client_id = 'CLIENT_ID'; hsj.subject = 'Embedded Subject'; hsj.message = 'Embedded message'; hsj.signing_options = so; hsj.test_mode = true; hsj.signers = signers; String requestBody = JSON.serialize(hsj);
[Dropbox Sign API] What is a best way to identify each document with their template after download
Hi, I have integration with Dropbox Sign API (earlier HelloSign) that downloads documents after they were signed. I am downloading a zip file, and I would like to save them with different names based on the template they were created with. Is there a way to identify which documents were created from which template? (Right now, I am using the template ids array, which comes with the 'signature_request_all_signed' event, and assuming that each file in the zip file will be in the same order as id in template ids array)
What to include in a Support Ticket Request
Hey Sign API Community! We're glad to see your engagement and activity after opening up this space! If you do find that you need to write into our support team, we wanted to highlight some helpful pieces of information that our team needs to investigate your issue. Please submit a request from the primary email address associated with your account and include the following if applicable: Error / description of issue Signature request ID (aka Document ID) and/or Template ID for affected request API Endpoints & SDK version you are using in your workflow (i.e. /v3/signature_request/create_embedded etc.) Any screenshots, recordings, and applicable code snippets are also extremely helpful in our investigations. We look forward to assisting you with your Sign API integration!
Welcome to the Sign API Developer Community
We're excited to introduce the Sign API Developer community, a space for you to engage with everything related to the Sign API. This forum is where you can ask questions, share knowledge, and collaborate to get the most out of Sign API. Whether you're an experienced developer or just starting with the Sign API, this forum is your go-to resource for technical exchange. Who should join? The forum is open to all, especially developers and technical users of the Sign API. If you have insights to share, questions to ask, or are looking to enhance your understanding of the Sign API, this community is for you. How to leverage this Community forum We encourage you to: Discuss: Engage in technical discussions, ask questions, and provide answers. Share: Contribute your knowledge, share your use cases, and explore new ways to use the Sign API. Feedback: Offer suggestions for improvements or new features, or bugs that need to be addressed. Tell us what you think We’d love to hear your thoughts on the Sign API community, so please leave any feedback in the comments below.Error during send signature request - Email not valid
I'm trying to send a signature request via Java client this is my code (written in Kotlin) : class DropBoxSigner { companion object { private val apiClient = Configuration.getDefaultApiClient() .setPassword("api token") } fun sign() { val signatureRequestApi = SignatureRequestApi(apiClient) val signer1 = SubSignatureRequestSigner() .emailAddress("test.user1@dove.it") .name("Test User1") .order(0) val signer2 = SubSignatureRequestSigner() .emailAddress("test.user1@dove.it") .name("Test User2") .order(1) val signingOptions = SubSigningOptions() .draw(true) .type(true) .upload(true) .phone(true) .defaultType(DRAW) val data = SignatureRequestSendRequest() .title("a title") .subject("Request subject") .message("Request message") .signers(listOf(signer1, signer2)) .addFilesItem(File("./dropbox-sign.pdf")) .signingOptions(signingOptions) .testMode(true) try { val result = signatureRequestApi.signatureRequestSend(data) println(result) } catch (e: ApiException) { System.err.println("Exception when calling SignatureRequestSendRequest") System.err.println("Status code: " + e.code) System.err.println("Reason: " + e.responseBody) System.err.println("Response headers: " + e.responseHeaders) e.printStackTrace() } } } Code runs but this error is returned: Exception when calling SignatureRequestSendRequest Status code: 400 Reason: class ErrorResponse { error: class ErrorResponseError { errorMsg: Invalid email errorName: bad_request errorPath: null } } Response headers: {Server=[Apache], Access-Control-Allow-Origin=[*], Access-Control-Allow-Methods=[GET, POST, OPTIONS, PUT, DELETE], User-Agent=[HelloSign API], Connection=[keep-alive], P3P=[CP="NOP3PPOLICY"], Access-Control-Allow-Headers=[Authorization, Origin, X-Requested-With, Content-Type, Accept, Request-URL, Referrer-Policy, Referer, Sec-CH-UA, Sec-CH-UA-Mobile, Sec-CH-UA-Platform, Sec-Fetch-Site, User-Agent, X-User-Agent], Date=[Tue, 12 Dec 2023 11:04:41 GMT], Strict-Transport-Security=[max-age=31536000], Vary=[Origin], Set-Cookie=[AWSALBCORS=Cl7ucvVmKGS9HdGnc+aly50OW37r7KwAYfYZAxMPfny5vzI0QrEV40pcbRrPkClxABELt5uFkurQEoSCI/3qqliESOtOn5BymbD0MI4bRhEujK0anS1QRSNb6A+6; Expires=Tue, 19 Dec 2023 11:04:41 GMT; Path=/; SameSite=None; Secure, AWSALB=Cl7ucvVmKGS9HdGnc+aly50OW37r7KwAYfYZAxMPfny5vzI0QrEV40pcbRrPkClxABELt5uFkurQEoSCI/3qqliESOtOn5BymbD0MI4bRhEujK0anS1QRSNb6A+6; Expires=Tue, 19 Dec 2023 11:04:41 GMT; Path=/], Content-Length=[66], Content-Type=[application/json]} com.dropbox.sign.ApiException: class ErrorResponse { error: class ErrorResponseError { errorMsg: Invalid email errorName: bad_request errorPath: null } } at com.dropbox.sign.ApiClient.invokeAPI(ApiClient.java:1095) at com.dropbox.sign.api.SignatureRequestApi.signatureRequestSendWithHttpInfo(SignatureRequestApi.java:1238) at com.dropbox.sign.api.SignatureRequestApi.signatureRequestSend(SignatureRequestApi.java:1181) at DropBoxSigner.sign(DropBoxSigner.kt:52) Can you please help me to understand which mail is invalid? The two provided in the example are place holders but i can guarantee that the one I've used are valid emails with no blank space around thanks
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