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Cannot get co-authoring to work
We just upgraded from a perpetual license of Office to Office 365 (Business Premium) which was installed today. We have Dropbox Standard for our organization (12 licensed users). I want to get co-authoring working but the steps outlined here: https://learn.dropbox.com/self-guided-learning/microsoft-co-authoring-for-dropbox-course/microsoft-co-authoring-for-dropbox-guide do not work as indicated for me. We are all on PCs/Windows 11. In the admin portal/settings I have ensured that Office 365 is enabled in App permissions. I have also turned on the setting to let Office save to Dropbox. In my Dropbox desktop preferences, I have turned on "Show Dropbox in MS Office as a save location" I have added wopi.dropbox.com to the trusted sites in Internet Options. After all that, when I open up Word/Excel/PPT and go to File/Open - the Dropbox Icon is there. If I try to "Add a Place" the only options are One Drive or OneDrive for Business. Even though a Dropbox icon is there, when I click on it and open a document, the Autosave Button is still toggled to off. When I try to toggle it on, the only options are OneDrive or OneDrive for Business. Which means I can't get the co-authoring to kick in since it won't autosave to Dropbox. What am I missing? I've spent hours combing through the Dropbox documentation and some of the instructions reference settings that I can't find in our Dropbox Admin portal or instructions that don't work or may be dated. Thank you for any assistance you can provide!
Co-authoring does not begin when opening files from File Explorer (Windows 11)
Hi, I have just upgraded from a personal dropbox account to business standard (a team of 3 members), and also subscribed to M365 apps for business. After following the steps on 'Getting started with Microsoft co-authoring for Dropbox" https://learn.dropbox.com/self-guided-learning/microsoft-co-authoring-for-dropbox-course/microsoft-co-authoring-for-dropbox-guide I am able to open files in the Team Folder within Excel / Word with co-authoring enabled (auto-save on). However, when I open the same files directly from File Explorer (Windows 11), the file will be opened the same way like when I was using a personal account (not co-authoring, auto-save off by default, still seeing dropbox badge). My team member followed the same step and did not experienced any issue. Please help :(((
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Office Downloading Files Even Though Locally Synced through MacOS App
One thing our users have noticed is that in order to take advantage of the Co-Authoring ability, Word or Excel files need to be opened through File ➜ Open ➜ Dropbox (Beta) and navigating to the file. This causes Office to then display a "downloading" window and download the file even when it is already locally synced on the computer via the Desktop app. When users open up a document from the Finder, Co-Authoring is not available. Are there any plans to add the ability in the office plugin to detect when a file is already local and just open the file? Or to be able to add Co-Authoring from locally open documents? Most users have "muscle" memory to navigate to the file on their desktop/Finder and open from there vs the File➜Open menus in Office.Plans to Support Volume License and O365 Business Basic Users?
Are there any plans to expand support to Office Volume License Users and O365 Business Basic users? We have a number of lab machines that are volume licensed and a number of freelances that are assigned O365 Basic accounts that would like to take advantage of this feature set.Want to share your feedback?
Welcome to the Microsoft co-authoring beta for Dropbox space. If you’re here, you might already know that we are looking for feedback on our new desktop co-authoring tool. Any feedback you can share with us will be invaluable as we continue to work on this experience, so you can have your say now. If that sounds interesting to you, below are some of the guidelines for how to enable co-authoring and how to report your findings. How to Enable To get started, add Dropbox as a Place (Windows) or Storage account (Mac). To do so: Open Microsoft Word, PowerPoint, or Excel on your desktop. Click File. Click Open. Click Add a Place (Windows) or Manage Storage Accounts (Mac). Click Dropbox (Beta). Log in with your Dropbox credentials. Click Log in. This will now add Dropbox as a location to open and save files. Co-Authoring Requirements You will need the following in order to use the co-authoring function: Office 365 Business license is required Perpetual licenses (e.g., Office 2016, 2019 etc.) are not supported. Customers must be on a Dropbox Standard, Advanced, Business, Business Plus, or Enterprise plan. How to Submit Bugs? If you notice any bugs while testing, please submit them to this address: https://www.dropbox.com/support/email. Known Issues We’re aware of some issues already, listed below, so no need to share these ones, but if you see anything additional or have feedback on these, please report that: Files larger than 100 MB will be slow – especially if you have many other programs open at once. You cannot open files larger than 250 MB. If you’re collaborating with external partners (or anyone without co-authoring), they need to have co-authoring enabled to edit on web. If not, they’ll be able to open a “view-only” copy. If there are issues opening files directly from File Explorer or Finder, please try opening files inside Office 365 apps to start co-authoring. After adding Dropbox (Beta) - all other open Office applications should be restarted (to avoid necessity of signing-in multiple times) OAuth flow on mobile is a bit tricky. It will try to open the Dropbox app after you enter your email. You need to hit cancel in the top left and continue the OAuth flow inside the office app If Dropbox (Beta) is not present on mobile devices (iOS, Android) after successful sign in to Microsoft account - please restart application. For co-authoring Word Doc on MacOS - there is some lag for live edits (by other authors) to be shown regardless of the file size. This is especially true when just starting a session. Once users connect Dropbox storage inside Office 365 apps to enable co-authoring, Dropbox Badge will no longer be supported Joining Beta Waitlist If you and your team are interested in the Microsoft Co-Authoring beta, please submit this form to be added to the waiting list. We truly appreciate you testing this beta, and please share any and all feedback with us so that we can make desktop co-authoring experience the best it can be. Thank you for sharing your experience with us.
About Dropbox/Microsoft Co-Authoring
This is a space for Dropbox users to get information on the Microsoft Co-Authoring project, ask questions of Dropbox and share ideas about Microsoft Co-Authoring.
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