Hertzila's avatar
Hertzila
New member | Level 2
4 years ago
Status:
Closed

Ability to manually reset Camera Uploads

Hello. Simply put, please add a method to manually purge or reset the cache where Dropbox keeps track of what it has or hasn't uploaded, be it a full-on purge or a "Reset uploads from today / last 7 days / 30 days, etc." style feature. But the end result would be that if you deleted some of the automated uploads, you could reset the upload cache and resync them. Dropbox could check for possible duplicate uploads through the timestamps (since that's how Dropbox assigns the filename for Camera Uploads) and verify matches with a hash check to avoid duplicate uploads.

It's clear from the fact that there's other reset requests on here that there is some demand for this feature. It would help a lot if this was a proper feature rather than something we'd need to bother customer support for to do.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    New
    to
    Gathering Support

    This idea is going to need a bit more support before we share your suggestion with our team. 
    We’ve updated the status to encourage more users to back you up! 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    Gathering Support
    to
    Not for right now

    Thank you for your idea, while we can’t take every idea forward we do regularly re-review and will update you if anything changes!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    Not for right now
    to
    Closed

    Hey everyone, this idea has been closed as it has reached the end of the Share an Idea process.

     

    Thank you for your suggestion, and if you have another idea to share, please do!