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TaliiBee's avatar
TaliiBee
Helpful | Level 6
4 years ago
Status:
Delivered

Automatic Upload of Live Photos

I want my lives to automatically save on DropBox and then when I come to DropBox and download it to my apple products I can still see them as Lives.

  • TaliiBee's avatar
    TaliiBee
    Helpful | Level 6

    Starseed Honestly you make a great point. I’m super disappointed with drop box but the organization and lack of Live Photos has been irritating me beyond belief so I’m going to switch to a different cloud now. 

  • Starseed's avatar
    Starseed
    Helpful | Level 6

    TaliiBee @Yea it’s really unfortunate, and frustrating to leave. Took a lot of time getting things organized right but it looks like Dropbox is really a cash grab at this point. Who know dropbox probably owned by a competitor or maybe they themselves have a competing product. In any case selling people a leading product then dropping development of said product when the competition is too fierce for their development team to compete seems to be the business model here. Anyone who has stock in this cloud service should also abandon ship before they loose their investment!

  • abelincoln's avatar
    abelincoln
    New member | Level 2

    Yeah, when I see other posts about how Dropbox can "backup" live photos and Dropbox people offer their "solutions", it is really disappointing.  "Saving a live photo" but not being able to view a live photo as it was intended is not a solution.   "Backing up" like that throws away a lot of the data in the image file.  

  • Starseed's avatar
    Starseed
    Helpful | Level 6

    Yea Dropbox is a cash grab at this point behind everyone else.

  • HOVNO's avatar
    HOVNO
    New member | Level 2

    Please save Live Photos as Live Photos not only static ones. It feels kind of stupid.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    Not for right now
    to
    Investigating

    Hi everyone! 

     

    The Dropbox team is currently reviewing this idea. We will share any updates with you as soon as possible.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    Investigating
    to
    Delivered

    This idea has been delivered!

    Thank you for your support!

    • miccolis's avatar
      miccolis
      Helpful | Level 5

      Awesome! Can you provide a link to the release notes which includes this feature? ...how should we expect it to work? Will it update older photos or just new ones? How can I verify it's working?

    • Starseed's avatar
      Starseed
      Helpful | Level 6

      You definitely did not deliver what we asked for! Why is everything with Dropbox slow, time consuming and complicated? Aren’t you one of the first cloud services? Why in the world are you last when it comes to tech and features? Last when it comes to customer satisfaction!

    • TaliiBee's avatar
      TaliiBee
      Helpful | Level 6

      I’m not sure my original request has been implemented, I have to manually upload every Live Photo as an image in my folders. Why doesn’t it work with the automatic camera upload feature? Or am I missing smth? 

      • Starseed's avatar
        Starseed
        Helpful | Level 6

        I have been trying to get Dropbox to do the right thing for years. They refuse to do what we need as photographers and consumers. One thing you learn from Dropbox is that you will not get the features you want and in their opinion the customer is always wrong! I was literally told they are not a photo backup option from support! The moment I can afford to get a large enough NAS up and running I will definitely be leaving Dropbox after 10 years of headaches!

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey TaliiBee - thanks for the nudge on this.

    As the Help Center article I linked to before outlines, to access this feature, you'll need to make sure your Dropbox mobile app is updated to the latest version while camera uploads aren’t available on the Dropbox mobile app for iOS at this time.