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I want my lives to automatically save on DropBox and then when I come to DropBox and download it to my apple products I can still see them as Lives.
- StarseedHelpful | Level 6
TaliiBee @Yea it’s really unfortunate, and frustrating to leave. Took a lot of time getting things organized right but it looks like Dropbox is really a cash grab at this point. Who know dropbox probably owned by a competitor or maybe they themselves have a competing product. In any case selling people a leading product then dropping development of said product when the competition is too fierce for their development team to compete seems to be the business model here. Anyone who has stock in this cloud service should also abandon ship before they loose their investment!
- abelincolnNew member | Level 2
Yeah, when I see other posts about how Dropbox can "backup" live photos and Dropbox people offer their "solutions", it is really disappointing. "Saving a live photo" but not being able to view a live photo as it was intended is not a solution. "Backing up" like that throws away a lot of the data in the image file.
- StarseedHelpful | Level 6
Yea Dropbox is a cash grab at this point behind everyone else.
- HOVNONew member | Level 2
Please save Live Photos as Live Photos not only static ones. It feels kind of stupid.
- Nancy
Dropbox Staff
Status changed:Not for right nowtoInvestigatingHi everyone!
The Dropbox team is currently reviewing this idea. We will share any updates with you as soon as possible.
- Jay
Dropbox Staff
- miccolisHelpful | Level 5
Awesome! Can you provide a link to the release notes which includes this feature? ...how should we expect it to work? Will it update older photos or just new ones? How can I verify it's working?
- StarseedHelpful | Level 6
You definitely did not deliver what we asked for! Why is everything with Dropbox slow, time consuming and complicated? Aren’t you one of the first cloud services? Why in the world are you last when it comes to tech and features? Last when it comes to customer satisfaction!
- Walter
Dropbox Staff
You should be able to find all the information you need about this in this Help Center article.
Hope this helps miccolis
- TaliiBeeHelpful | Level 6
I’m not sure my original request has been implemented, I have to manually upload every Live Photo as an image in my folders. Why doesn’t it work with the automatic camera upload feature? Or am I missing smth?
- StarseedHelpful | Level 6
I have been trying to get Dropbox to do the right thing for years. They refuse to do what we need as photographers and consumers. One thing you learn from Dropbox is that you will not get the features you want and in their opinion the customer is always wrong! I was literally told they are not a photo backup option from support! The moment I can afford to get a large enough NAS up and running I will definitely be leaving Dropbox after 10 years of headaches!
- Walter
Dropbox Staff
Hey TaliiBee - thanks for the nudge on this.
As the Help Center article I linked to before outlines, to access this feature, you'll need to make sure your Dropbox mobile app is updated to the latest version while camera uploads aren’t available on the Dropbox mobile app for iOS at this time.
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