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Charles C.31's avatar
Charles C.31
Explorer | Level 4
2 months ago
Status:
Closed

Describe reason for admin signing in as a user

When an admin uses the "log in as user"/"sign in as user" feature in the web admin interface, a confirmation prompt appears warning the admin that all other admins will get notified by email. It would be nice if this confirmation prompt included a text entry box where the admin could describe the reason for signing in as a member, and if this reason was included in the email sent to other admins and in the audit logs.

Use case: Our admins are regularly accessing the Dropbox account of a recently departed senior employee to look for certain files. Currently, the Dropbox admins manually send emails to the other admins to let them know the reason for the access.

2 Comments

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  • Jay's avatar
    Jay
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    This idea is open. 

    If you like this idea, please share how this would help you, and vote to show your support. 

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    Status changed:
    Gathering Support
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    Closed

    Hey everyone, this idea has been closed due to inactivity. 

    Thank you for your suggestion, and if you have another idea to share, please do!