Don't Require Quota to Access Shared Folders

It makes absolutely no sense that I have to increase my quota in order to access a folder that someone is sharing with me. That quota is already being paid for by the other person. Did you let your CFO design the user experience, because this is absolutely NOT customer obsessed.

As a customer, I should be able to access folders and storage shared from another customer's account regardless of the amount of quota I have. Even if I have a free account, I should be able to access the content.

Requiring customers to have paid quota to a access a folder shared with them is certainly going to backfire from a net promoter score point of view. I, for one, will never be recommending that anyone use DropBox to share files until this functionality is fixed.