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jackfiasco's avatar
jackfiasco
New member | Level 2
3 months ago
Status:
Open

One Click Backup Restore

Hello! 

I was under the impression that I could restore my whole backup with one click when switching to a new MacBook. It turns out, after many bugs (such as only synching one folder, and not giving me options for the others), it is not possible. I also tried downloading the folders individually - and I am met with the error " Attempted to zip too many files" particularly when trying to download and restore my Lightroom Catalog folder. 

I am going to revert to using offline backup via Time Machine and thankfully I still have access to my old laptop, but I am a bit disappointed to see how tricky Dropbox Backup turns out to be. 

Hope this helps develop solutions and a better system for the future

1 Comment

  • Neal's avatar
    Neal
    Icon for Community Manager rankCommunity Manager
    3 months ago
    Status changed:
    New
    to
    Open

    Thanks for sharing this potential enhancement. This idea is now live and open for feedback.

    For anyone following along, if this idea is something you’d like to see, please click the upvote button and show a little support! The more interest an idea gets, the more likely it is to be reviewed by our product team during their regular check-ins.