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HuS's avatar
HuS
Helpful | Level 5
2 years ago
Status:
Delivered

Safeguard data on sudden drive-failure to avoid accidental deletions

The following issue cannot get solved by using any setting inside Dropbox or by external precautions – such as alerts on OS-level. Staff should find a support ticket on the problem I describe. ...
Delete
restore
security
Third Party Integrations
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago
Status changed:
Open
to
Under Consideration
We checked this further, and our team is actually looking into optimizing this behavior, so that the external drive unplug (in the case where the drive is storing a Dropbox root folder) isn't registered as a delete and behaves in a more user-friendly way.
 
We don't have a definite timeline as to when we'll implement this, but we'll keep you updated!
 
Besides that, if you’re on a team on Dropbox Standard / Business who have purchased the Security add-on, or on a team on Dropbox Business Plus, Advanced or Enterprise, then you should receive a security alert in the case of a mass deletion, so that you can restore the files as soon as possible.