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The following issue cannot get solved by using any setting inside Dropbox or by external precautions – such as alerts on OS-level. Staff should find a support ticket on the problem I describe.
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vladgasan
Dropbox Product Manager
Dropbox Product ManagerHi everyone,
We’re happy to share that we’ve addressed the issue where sudden drive failures could lead to accidental deletions in Dropbox. With this fix, Dropbox now better detects and handles unexpected drive failures to prevent unintended file deletions or data loss.
What's improved?
- Dropbox now recognizes sudden drive failures more reliably and avoids interpreting them as intentional deletions.
- If a drive disconnects or fails unexpectedly, Dropbox will pause sync rather than removing local and cloud-stored files.
This improvement ensures your files remain safe even in cases of hardware issues. Thank you to everyone who provided feedback—it played a crucial role in shaping this update.