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    <title>topic Internal Server Error 500 when attempting files_restore() in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/352343#M20160</link>
    <description>&lt;P&gt;I am attempting to restore files that I deleted and am getting frequent internal server error (500).&lt;/P&gt;
&lt;P&gt;I've had this issue in the past a number of months ago and it also went unresolved.&amp;nbsp; I actually found a backup copy of that directory in question so I just figured the support request would go unanswered.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;My current issue is below.&lt;/P&gt;
&lt;P&gt;Restoring /programming/retropie/emulationstation/es-core/src/HelpStyle.h... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/src/HelpStyle.cpp... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/src/GuiComponent.h... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/src/GuiComponent.cpp... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/src/AudioManager.h... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/src/AudioManager.cpp... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/src/AsyncHandle.h... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/Makefile... Failed. InternalServerError('f4655c78cd8d7188f30f508c57266a44', 500, '')&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/CMakeLists.txt... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/CMakeFiles/progress.marks... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/cmakefiles/es-core.dir/src/Window.cpp.o... Failed. InternalServerError('1a7dc97574c10c90b98ade2118d5e452', 500, '')&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/cmakefiles/es-core.dir/src/Util.cpp.o... Failed. InternalServerError('fbb7082091ad1a77382467b36248f442', 500, '')&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/cmakefiles/es-core.dir/src/ThemeData.cpp.o... Failed. InternalServerError('43421bdec873a3fe7cbb1368d79b7d0f', 500, '')&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/cmakefiles/es-core.dir/src/Sound.cpp.o... Failed. InternalServerError('827357d3441525b695dfdf8970eb4f0a', 500, '')&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/cmakefiles/es-core.dir/src/Settings.cpp.o... Failed. InternalServerError('bb9169ce599fed57e46e4a34f1726bff', 500, '')&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/cmakefiles/es-core.dir/src/resources/TextureResource.cpp.o...&lt;/P&gt;
&lt;P&gt;The code is here:&amp;nbsp;&amp;nbsp;&lt;A href="https://gist.github.com/ascheel/e04b9a1d10dc9063bba5ded0581680bf" target="_blank" rel="noopener"&gt;https://gist.github.com/ascheel/e04b9a1d10dc9063bba5ded0581680bf&lt;/A&gt;&lt;/P&gt;</description>
    <pubDate>Tue, 16 Jul 2019 09:07:45 GMT</pubDate>
    <dc:creator>A S.13</dc:creator>
    <dc:date>2019-07-16T09:07:45Z</dc:date>
    <item>
      <title>Internal Server Error 500 when attempting files_restore()</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/352343#M20160</link>
      <description>&lt;P&gt;I am attempting to restore files that I deleted and am getting frequent internal server error (500).&lt;/P&gt;
&lt;P&gt;I've had this issue in the past a number of months ago and it also went unresolved.&amp;nbsp; I actually found a backup copy of that directory in question so I just figured the support request would go unanswered.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;My current issue is below.&lt;/P&gt;
&lt;P&gt;Restoring /programming/retropie/emulationstation/es-core/src/HelpStyle.h... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/src/HelpStyle.cpp... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/src/GuiComponent.h... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/src/GuiComponent.cpp... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/src/AudioManager.h... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/src/AudioManager.cpp... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/src/AsyncHandle.h... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/Makefile... Failed. InternalServerError('f4655c78cd8d7188f30f508c57266a44', 500, '')&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/CMakeLists.txt... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/CMakeFiles/progress.marks... Done.&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/cmakefiles/es-core.dir/src/Window.cpp.o... Failed. InternalServerError('1a7dc97574c10c90b98ade2118d5e452', 500, '')&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/cmakefiles/es-core.dir/src/Util.cpp.o... Failed. InternalServerError('fbb7082091ad1a77382467b36248f442', 500, '')&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/cmakefiles/es-core.dir/src/ThemeData.cpp.o... Failed. InternalServerError('43421bdec873a3fe7cbb1368d79b7d0f', 500, '')&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/cmakefiles/es-core.dir/src/Sound.cpp.o... Failed. InternalServerError('827357d3441525b695dfdf8970eb4f0a', 500, '')&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/cmakefiles/es-core.dir/src/Settings.cpp.o... Failed. InternalServerError('bb9169ce599fed57e46e4a34f1726bff', 500, '')&lt;BR /&gt;Restoring /programming/retropie/emulationstation/es-core/cmakefiles/es-core.dir/src/resources/TextureResource.cpp.o...&lt;/P&gt;
&lt;P&gt;The code is here:&amp;nbsp;&amp;nbsp;&lt;A href="https://gist.github.com/ascheel/e04b9a1d10dc9063bba5ded0581680bf" target="_blank" rel="noopener"&gt;https://gist.github.com/ascheel/e04b9a1d10dc9063bba5ded0581680bf&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 16 Jul 2019 09:07:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/352343#M20160</guid>
      <dc:creator>A S.13</dc:creator>
      <dc:date>2019-07-16T09:07:45Z</dc:date>
    </item>
    <item>
      <title>Re: Internal Server Error 500 when attempting files_restore()</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/352386#M20164</link>
      <description>&lt;P&gt;Thanks for the detailed log and code sample.&lt;/P&gt;
&lt;P&gt;I've filed a bug with our engineers. I'll let you know as soon as I hear something.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 27 Jun 2019 23:08:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/352386#M20164</guid>
      <dc:creator>TaylorKrusen</dc:creator>
      <dc:date>2019-06-27T23:08:07Z</dc:date>
    </item>
    <item>
      <title>Re: Internal Server Error 500 when attempting files_restore()</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/352485#M20172</link>
      <description>&lt;P&gt;Thank you.&lt;/P&gt;</description>
      <pubDate>Fri, 28 Jun 2019 14:10:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/352485#M20172</guid>
      <dc:creator>A S.13</dc:creator>
      <dc:date>2019-06-28T14:10:30Z</dc:date>
    </item>
    <item>
      <title>Re: Internal Server Error 500 when attempting files_restore()</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/353586#M20207</link>
      <description>&lt;P&gt;Any luck?&amp;nbsp; It's been running literally a week straight with almost constant 500s.&amp;nbsp; As a paying Dropbox customer, I do expect file restorations to work.&amp;nbsp; If not, this is VERY MUCH a deal breaker for me.&lt;/P&gt;</description>
      <pubDate>Fri, 05 Jul 2019 13:35:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/353586#M20207</guid>
      <dc:creator>A S.13</dc:creator>
      <dc:date>2019-07-05T13:35:36Z</dc:date>
    </item>
    <item>
      <title>Re: Internal Server Error 500 when attempting files_restore()</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/353998#M20215</link>
      <description>&lt;P&gt;Hey good timing! I&amp;nbsp;&lt;EM&gt;just&lt;/EM&gt; got an update.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This is the result of an uncaught error state where your application is trying to restore a file that has already been purged.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;The fix from our end, when implemented, will be a more accurate error rather than a change to API behavior.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If we need to dig into your application a little more to understand what's happening regarding backups, restoration, and purging, then it's probably worth &lt;A href="https://www.dropbox.com/support" target="_self"&gt;opening a ticket&lt;/A&gt; so we can get into specifics.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Apologies for the delay, but at least we know what is going on now!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 08 Jul 2019 22:42:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/353998#M20215</guid>
      <dc:creator>TaylorKrusen</dc:creator>
      <dc:date>2019-07-08T22:42:41Z</dc:date>
    </item>
    <item>
      <title>Re: Internal Server Error 500 when attempting files_restore()</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/354108#M20221</link>
      <description>&lt;P&gt;Per your request, I submitted a support ticket with the Email option.&amp;nbsp; The only thing about the solution they gave you is that these files shouldn't BE purged.&amp;nbsp; They were deleted less than a day before my restore attempt took place.&lt;/P&gt;</description>
      <pubDate>Tue, 09 Jul 2019 12:20:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/354108#M20221</guid>
      <dc:creator>A S.13</dc:creator>
      <dc:date>2019-07-09T12:20:40Z</dc:date>
    </item>
    <item>
      <title>Re: Internal Server Error 500 when attempting files_restore()</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/354113#M20222</link>
      <description>&lt;P&gt;Thanks! The work to fix the API error reporting is in progress. Please work with support on your ticket for help with checking on the files themselves.&lt;/P&gt;</description>
      <pubDate>Tue, 09 Jul 2019 12:40:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/354113#M20222</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2019-07-09T12:40:56Z</dc:date>
    </item>
    <item>
      <title>Re: Internal Server Error 500 when attempting files_restore()</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/354657#M20257</link>
      <description>&lt;P&gt;For reference, the error handling on the API itself should be fixed now.&lt;/P&gt;</description>
      <pubDate>Thu, 11 Jul 2019 19:32:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-Server-Error-500-when-attempting-files-restore/m-p/354657#M20257</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2019-07-11T19:32:51Z</dc:date>
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