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    <title>topic Search endpoint returning 500 internal server error in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/451634#M23404</link>
    <description>&lt;P&gt;This same API has been working solidly for years, but now in the past 2-ish days it has been returning more and more errors.&lt;/P&gt;
&lt;P&gt;Sometimes it works for quite a while, but sometimes it keeps erroring for every single request.&lt;/P&gt;
&lt;P&gt;This is happening to several dozen people at the moment, although all using the same app.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;SDK doesn't seem to matter, as I'm seeing it on very old as well as the very latest versions (Objective-C/iOS).&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Couldn't find anyone else reporting this and all the status pages and blogs aren't mentioning this either, so I'm assuming it's a new bug/issue.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;More error context:&lt;/P&gt;
&lt;PRE&gt;DropboxInternalServerError[{
    ErrorContent = nil;
    RequestId = 69738b83eefc634b2c5058b038aa0dd0;
    StatusCode = 500;
    UserMessage = nil;
}];&lt;/PRE&gt;</description>
    <pubDate>Mon, 21 Sep 2020 21:00:03 GMT</pubDate>
    <dc:creator>Didstopia</dc:creator>
    <dc:date>2020-09-21T21:00:03Z</dc:date>
    <item>
      <title>Search endpoint returning 500 internal server error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/451634#M23404</link>
      <description>&lt;P&gt;This same API has been working solidly for years, but now in the past 2-ish days it has been returning more and more errors.&lt;/P&gt;
&lt;P&gt;Sometimes it works for quite a while, but sometimes it keeps erroring for every single request.&lt;/P&gt;
&lt;P&gt;This is happening to several dozen people at the moment, although all using the same app.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;SDK doesn't seem to matter, as I'm seeing it on very old as well as the very latest versions (Objective-C/iOS).&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Couldn't find anyone else reporting this and all the status pages and blogs aren't mentioning this either, so I'm assuming it's a new bug/issue.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;More error context:&lt;/P&gt;
&lt;PRE&gt;DropboxInternalServerError[{
    ErrorContent = nil;
    RequestId = 69738b83eefc634b2c5058b038aa0dd0;
    StatusCode = 500;
    UserMessage = nil;
}];&lt;/PRE&gt;</description>
      <pubDate>Mon, 21 Sep 2020 21:00:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/451634#M23404</guid>
      <dc:creator>Didstopia</dc:creator>
      <dc:date>2020-09-21T21:00:03Z</dc:date>
    </item>
    <item>
      <title>Re: Search endpoint returning 500 internal server error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/451685#M23405</link>
      <description>&lt;P&gt;Thanks for the report! We're looking into it. I'll follow up here once I have an update on this.&lt;/P&gt;</description>
      <pubDate>Tue, 08 Sep 2020 15:30:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/451685#M23405</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2020-09-08T15:30:46Z</dc:date>
    </item>
    <item>
      <title>Re: Search endpoint returning 500 internal server error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/451917#M23414</link>
      <description>&lt;P&gt;Just in case this information is useful, there are about 50 users every day, using about 10-20k API calls total.&lt;/P&gt;&lt;P&gt;The issue &lt;EM&gt;might&amp;nbsp;&lt;/EM&gt;be worse the more API calls there are, but this is purely a guess and nothing more.&lt;/P&gt;</description>
      <pubDate>Wed, 09 Sep 2020 10:40:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/451917#M23414</guid>
      <dc:creator>Didstopia</dc:creator>
      <dc:date>2020-09-09T10:40:05Z</dc:date>
    </item>
    <item>
      <title>Re: Search endpoint returning 500 internal server error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/451988#M23416</link>
      <description>&lt;P&gt;Thanks for the information!&lt;/P&gt;</description>
      <pubDate>Wed, 09 Sep 2020 14:52:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/451988#M23416</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2020-09-09T14:52:13Z</dc:date>
    </item>
    <item>
      <title>Re: Search endpoint returning 500 internal server error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/457309#M23566</link>
      <description>&lt;P&gt;This should be resolved now. Please let us know if you're still seeing any issues. Thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 29 Sep 2020 16:01:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/457309#M23566</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2020-09-29T16:01:05Z</dc:date>
    </item>
    <item>
      <title>Re: Search endpoint returning 500 internal server error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/457552#M23579</link>
      <description>&lt;P&gt;The errors actually "magically" went away about 24+ hours after reporting it.&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;Can you give any details as to what was wrong and if anything was actually fixed?&lt;/P&gt;&lt;P&gt;I'm also wondering if it was caused by the legacy permissions/scopes, which I migrated to the new system, so if this was actually what fixed it, but just rolled out slowly/took a day to apply?&lt;/P&gt;</description>
      <pubDate>Wed, 30 Sep 2020 05:28:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/457552#M23579</guid>
      <dc:creator>Didstopia</dc:creator>
      <dc:date>2020-09-30T05:28:40Z</dc:date>
    </item>
    <item>
      <title>Re: Search endpoint returning 500 internal server error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/457785#M23584</link>
      <description>&lt;P&gt;Thanks for confirming! This was an issue with the search backend that the engineering team worked to resolve. This wasn't related to the scopes migration.&lt;/P&gt;</description>
      <pubDate>Wed, 30 Sep 2020 15:02:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/457785#M23584</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2020-09-30T15:02:31Z</dc:date>
    </item>
    <item>
      <title>Re: Search endpoint returning 500 internal server error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/478566#M24182</link>
      <description>&lt;P&gt;Is it possible that this issue has happened again?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;My nightly script began failing on the 8th of December with error 500 Internal Server Error when accessing&amp;nbsp;&lt;A href="https://api.dropboxapi.com/2/files/search" target="_blank"&gt;https://api.dropboxapi.com/2/files/search&lt;/A&gt;.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The same script has been running successfully for months.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks in advance for any information or advice.&lt;/P&gt;</description>
      <pubDate>Fri, 11 Dec 2020 10:26:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/478566#M24182</guid>
      <dc:creator>jenkinspps</dc:creator>
      <dc:date>2020-12-11T10:26:46Z</dc:date>
    </item>
    <item>
      <title>Re: Search endpoint returning 500 internal server error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/478689#M24185</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1386760"&gt;@jenkinspps&lt;/a&gt;&amp;nbsp;Can you share a few sample&amp;nbsp;X-Dropbox-Request-Id response header values for the issue you're currently seeing?&amp;nbsp;Thanks in advance!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 11 Dec 2020 14:58:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/478689#M24185</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2020-12-11T14:58:35Z</dc:date>
    </item>
    <item>
      <title>Re: Search endpoint returning 500 internal server error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/478711#M24190</link>
      <description>&lt;P&gt;Thanks @Greg-DB.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;My script did not log the response headers but I've made it do so now.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I re-ran it a few minutes ago and the Request-Id was&amp;nbsp;7ea42fec60c3447e9939ec1565fda7dc.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The error was still 500.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 11 Dec 2020 15:30:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/478711#M24190</guid>
      <dc:creator>jenkinspps</dc:creator>
      <dc:date>2020-12-11T15:30:25Z</dc:date>
    </item>
    <item>
      <title>Re: Search endpoint returning 500 internal server error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/478712#M24191</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1386760"&gt;@jenkinspps&lt;/a&gt;&amp;nbsp;Thanks! That's helpful. We'll look into it and I'll let you know when I have an update on this.&lt;/P&gt;</description>
      <pubDate>Fri, 11 Dec 2020 15:34:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Search-endpoint-returning-500-internal-server-error/m-p/478712#M24191</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2020-12-11T15:34:17Z</dc:date>
    </item>
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