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    <title>topic Index was broken, SearchV2 lost answer in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Index-was-broken-SearchV2-lost-answer/m-p/502445#M24864</link>
    <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;I'd like to understand Indexing for Folders.&lt;/P&gt;
&lt;P&gt;My service suddenly stopped answering SearchV2, which returned no match files.&lt;/P&gt;
&lt;P&gt;This folder had over 170,000 files.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I recovered following steps,&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;Rename old folder&lt;/LI&gt;
&lt;LI&gt;Create new folder as same name&lt;/LI&gt;
&lt;LI&gt;Move included files from old to new, take care count of files.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;After 1.5 days, my service has recovered.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have questions for same trouble shooting.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;A. What's the reason Index Broken? &amp;nbsp;Count of files? &amp;nbsp;I'd like to know the red line numbers of files.&lt;/U&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;B. What is the best way for Index Recovering? &amp;nbsp;Can I reorganize Index manually some API call?&lt;/U&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;C. Anything else way for this trouble shooting? &amp;nbsp;1.5 days is not so short.&lt;/U&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regards,&lt;/P&gt;
&lt;P&gt;Y. Shimizu&lt;/P&gt;</description>
    <pubDate>Mon, 08 Mar 2021 17:00:22 GMT</pubDate>
    <dc:creator>S. Yasuo</dc:creator>
    <dc:date>2021-03-08T17:00:22Z</dc:date>
    <item>
      <title>Index was broken, SearchV2 lost answer</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Index-was-broken-SearchV2-lost-answer/m-p/502445#M24864</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;I'd like to understand Indexing for Folders.&lt;/P&gt;
&lt;P&gt;My service suddenly stopped answering SearchV2, which returned no match files.&lt;/P&gt;
&lt;P&gt;This folder had over 170,000 files.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I recovered following steps,&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;Rename old folder&lt;/LI&gt;
&lt;LI&gt;Create new folder as same name&lt;/LI&gt;
&lt;LI&gt;Move included files from old to new, take care count of files.&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;After 1.5 days, my service has recovered.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have questions for same trouble shooting.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;A. What's the reason Index Broken? &amp;nbsp;Count of files? &amp;nbsp;I'd like to know the red line numbers of files.&lt;/U&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;B. What is the best way for Index Recovering? &amp;nbsp;Can I reorganize Index manually some API call?&lt;/U&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;C. Anything else way for this trouble shooting? &amp;nbsp;1.5 days is not so short.&lt;/U&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regards,&lt;/P&gt;
&lt;P&gt;Y. Shimizu&lt;/P&gt;</description>
      <pubDate>Mon, 08 Mar 2021 17:00:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Index-was-broken-SearchV2-lost-answer/m-p/502445#M24864</guid>
      <dc:creator>S. Yasuo</dc:creator>
      <dc:date>2021-03-08T17:00:22Z</dc:date>
    </item>
    <item>
      <title>Re: Index was broken, SearchV2 lost answer</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Index-was-broken-SearchV2-lost-answer/m-p/502779#M24876</link>
      <description>&lt;P&gt;A. Due to indexing and caching, sometimes&amp;nbsp;Dropbox search results may not be immediately updated and available, especially when there are many files/folders like this. I don't have a specific number of files/folders to offer as guidance for when this may occur though.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;B. The&amp;nbsp;Dropbox search system will automatically update its indexes/caches, though this can take some time. There isn't a way to force this manually via an API call though.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;C. There isn't really any way to troubleshoot this externally, as this occurs on the&amp;nbsp;Dropbox backend. Especially for very large amounts of files/folders though, you may instead want to use the ListFolder/ListFolderContinue functionality for listing the entries, which you can then filter client-side.&lt;/P&gt;</description>
      <pubDate>Mon, 08 Mar 2021 15:47:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Index-was-broken-SearchV2-lost-answer/m-p/502779#M24876</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2021-03-08T15:47:24Z</dc:date>
    </item>
    <item>
      <title>Re: Index was broken, SearchV2 lost answer</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Index-was-broken-SearchV2-lost-answer/m-p/502877#M24890</link>
      <description>&lt;P&gt;Many thanks&amp;nbsp; &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/10"&gt;@Greg-DB&lt;/a&gt;,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Mmmm, it's not expected but understood answer.&lt;/P&gt;&lt;P&gt;I try to find safety numbers of files.&lt;/P&gt;&lt;P&gt;I didn't think 170,000 was not so many, but it occurred.&lt;/P&gt;&lt;P&gt;I have to change my service specification.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks again!&lt;/P&gt;</description>
      <pubDate>Mon, 08 Mar 2021 21:16:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Index-was-broken-SearchV2-lost-answer/m-p/502877#M24890</guid>
      <dc:creator>S. Yasuo</dc:creator>
      <dc:date>2021-03-08T21:16:37Z</dc:date>
    </item>
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