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    <title>topic media_info=NOT_SET even if they are actually visible from web interface in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/media-info-NOT-SET-even-if-they-are-actually-visible-from-web/m-p/713919#M31629</link>
    <description>&lt;P&gt;Hello, I'm using Python APIs.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When I try getting metadata for one JPG file from a folder, for example using&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;LI-CODE lang="python"&gt;dbx.files_get_metadata("path/to/image.jpg")&lt;/LI-CODE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I see the tag&amp;nbsp;media_info=NOT_SET. On the other hand, if I go to the browser and check the file, in the toolbar I see this:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="matteovillosio_0-1694775050116.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/40549i83F8CE05A966B47C/image-size/medium?v=v2&amp;amp;px=400" role="button" title="matteovillosio_0-1694775050116.png" alt="matteovillosio_0-1694775050116.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any idea on why this happens?&lt;/P&gt;</description>
    <pubDate>Fri, 15 Sep 2023 10:51:55 GMT</pubDate>
    <dc:creator>matteovillosio</dc:creator>
    <dc:date>2023-09-15T10:51:55Z</dc:date>
    <item>
      <title>media_info=NOT_SET even if they are actually visible from web interface</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/media-info-NOT-SET-even-if-they-are-actually-visible-from-web/m-p/713919#M31629</link>
      <description>&lt;P&gt;Hello, I'm using Python APIs.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When I try getting metadata for one JPG file from a folder, for example using&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;LI-CODE lang="python"&gt;dbx.files_get_metadata("path/to/image.jpg")&lt;/LI-CODE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I see the tag&amp;nbsp;media_info=NOT_SET. On the other hand, if I go to the browser and check the file, in the toolbar I see this:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="matteovillosio_0-1694775050116.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/40549i83F8CE05A966B47C/image-size/medium?v=v2&amp;amp;px=400" role="button" title="matteovillosio_0-1694775050116.png" alt="matteovillosio_0-1694775050116.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any idea on why this happens?&lt;/P&gt;</description>
      <pubDate>Fri, 15 Sep 2023 10:51:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/media-info-NOT-SET-even-if-they-are-actually-visible-from-web/m-p/713919#M31629</guid>
      <dc:creator>matteovillosio</dc:creator>
      <dc:date>2023-09-15T10:51:55Z</dc:date>
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    <item>
      <title>Re: media_info=NOT_SET even if they are actually visible from web interface</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/media-info-NOT-SET-even-if-they-are-actually-visible-from-web/m-p/713924#M31632</link>
      <description>&lt;P&gt;[Cross-linking for reference: &lt;A href="https://stackoverflow.com/questions/77111772/when-using-dropbox-apis-i-get-media-info-not-set-for-images-even-if-they-are-act" target="_blank"&gt;https://stackoverflow.com/questions/77111772/when-using-dropbox-apis-i-get-media-info-not-set-for-images-even-if-they-are-act&lt;/A&gt; ]&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In order to get 'media_info' set, you'll need to set include_media_info=True when calling &lt;A href="https://dropbox-sdk-python.readthedocs.io/en/latest/api/dropbox.html#dropbox.dropbox_client.Dropbox.files_get_metadata" target="_blank"&gt;files_get_metadata&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Note though that &lt;A href="https://dropbox-sdk-python.readthedocs.io/en/latest/api/files.html#dropbox.files.MediaInfo" target="_blank"&gt;the 'media_info' returned by the Dropbox API&lt;/A&gt; does not contain all of the same information shown on the Dropbox web site.&lt;/P&gt;</description>
      <pubDate>Fri, 15 Sep 2023 11:16:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/media-info-NOT-SET-even-if-they-are-actually-visible-from-web/m-p/713924#M31632</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2023-09-15T11:16:07Z</dc:date>
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