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    <title>topic Re: Cannot Open Word Documents in Dropbox in View, download, and export</title>
    <link>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/651584#M42220</link>
    <description>&lt;P&gt;Mega, thanks so much for your reply!&amp;nbsp; Here is a screenshot of the error message:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HouseBlend_0-1673939806929.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/34462iA77F27B8FDF67957/image-size/medium?v=v2&amp;amp;px=400" role="button" title="HouseBlend_0-1673939806929.png" alt="HouseBlend_0-1673939806929.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;In the past, I have ALWAYS simply double clicked the Word file to open it in Dropbox.&amp;nbsp; That is when I now get the error message.&amp;nbsp; At your suggestion, I tried "Make Available Offline."&amp;nbsp; &amp;nbsp;That alone did not open the Word document, but after doing that I was able to double click and open the Word document!&amp;nbsp; Thank you!&amp;nbsp; I previously never had to take the step of clicking "Make Available Offline."&amp;nbsp; &amp;nbsp;Previously i could simply double click the documet and it would open .&amp;nbsp; This seems like a more tortuous path to take to access the document, but if that is what it now required then I'll do it!&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It appears that the documents that I open this way remain available offline unless i take the extra step to convert it back to Available Online.&amp;nbsp; &amp;nbsp;Again, this seems like a tortuous path, but since I need to save space on my Surface Pro's hard drive it seems like a necessary extra step.&amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Finally, after all my whining about torturous paths and extra steps, I have a very dim memory of POSSIBLY changing the Dropbox folders on my Surface Pro from "Available Offline" to "Online Only," again to save hard disc space.&amp;nbsp; &amp;nbsp;That might explain why I must now take these extra steps that I'm describing?&amp;nbsp; &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank you once again for your assistance!&amp;nbsp; I deeply appreciate it!&amp;nbsp; I welcome any further comments you might have about what I have written.&lt;/P&gt;&lt;P&gt;My best to you.&lt;/P&gt;</description>
    <pubDate>Tue, 17 Jan 2023 07:35:49 GMT</pubDate>
    <dc:creator>HouseBlend</dc:creator>
    <dc:date>2023-01-17T07:35:49Z</dc:date>
    <item>
      <title>Cannot Open Word Documents in Dropbox</title>
      <link>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/651514#M42206</link>
      <description>&lt;P&gt;I am synced to open Dropbox documents in the online-only mode on my Surface Pro since it doesnt have a ton of hard drive memory.&amp;nbsp; &amp;nbsp;That has worked well for several years.&amp;nbsp; Recently, my Surface Pro has been unable to open Word documents stored stored in Dropbox. Instead, I get the "Unspecified Error" message.&amp;nbsp; &amp;nbsp;I can open pdf files stored in Dropbox without a problem.&amp;nbsp; &amp;nbsp;What changed? How do I resolve this?&amp;nbsp; &amp;nbsp;I have updated my Windows and Dropbox&amp;nbsp; apps.&amp;nbsp; Thanks.&lt;/P&gt;</description>
      <pubDate>Tue, 17 Jan 2023 06:27:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/651514#M42206</guid>
      <dc:creator>HouseBlend</dc:creator>
      <dc:date>2023-01-17T06:27:44Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot Open Word Documents in Dropbox</title>
      <link>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/651572#M42215</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1606901"&gt;@HouseBlend&lt;/a&gt;, let's jump right into this!&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;How are you trying to open these online-only files? Are you double clicking on them, or right-clicking the file or folder and selecting Make available offline and then trying to open them?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Feel free to also send me a screenshot of the error you mentioned above.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
      <pubDate>Tue, 17 Jan 2023 06:31:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/651572#M42215</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-01-17T06:31:36Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot Open Word Documents in Dropbox</title>
      <link>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/651584#M42220</link>
      <description>&lt;P&gt;Mega, thanks so much for your reply!&amp;nbsp; Here is a screenshot of the error message:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HouseBlend_0-1673939806929.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/34462iA77F27B8FDF67957/image-size/medium?v=v2&amp;amp;px=400" role="button" title="HouseBlend_0-1673939806929.png" alt="HouseBlend_0-1673939806929.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;In the past, I have ALWAYS simply double clicked the Word file to open it in Dropbox.&amp;nbsp; That is when I now get the error message.&amp;nbsp; At your suggestion, I tried "Make Available Offline."&amp;nbsp; &amp;nbsp;That alone did not open the Word document, but after doing that I was able to double click and open the Word document!&amp;nbsp; Thank you!&amp;nbsp; I previously never had to take the step of clicking "Make Available Offline."&amp;nbsp; &amp;nbsp;Previously i could simply double click the documet and it would open .&amp;nbsp; This seems like a more tortuous path to take to access the document, but if that is what it now required then I'll do it!&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It appears that the documents that I open this way remain available offline unless i take the extra step to convert it back to Available Online.&amp;nbsp; &amp;nbsp;Again, this seems like a tortuous path, but since I need to save space on my Surface Pro's hard drive it seems like a necessary extra step.&amp;nbsp; &amp;nbsp; &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Finally, after all my whining about torturous paths and extra steps, I have a very dim memory of POSSIBLY changing the Dropbox folders on my Surface Pro from "Available Offline" to "Online Only," again to save hard disc space.&amp;nbsp; &amp;nbsp;That might explain why I must now take these extra steps that I'm describing?&amp;nbsp; &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank you once again for your assistance!&amp;nbsp; I deeply appreciate it!&amp;nbsp; I welcome any further comments you might have about what I have written.&lt;/P&gt;&lt;P&gt;My best to you.&lt;/P&gt;</description>
      <pubDate>Tue, 17 Jan 2023 07:35:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/651584#M42220</guid>
      <dc:creator>HouseBlend</dc:creator>
      <dc:date>2023-01-17T07:35:49Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot Open Word Documents in Dropbox</title>
      <link>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/651638#M42222</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1606901"&gt;@HouseBlend&lt;/a&gt;, awesome, I am glad this workaround works for now!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep in mind that Dropbox engineers are aware of the problem you mentioned, and are working on a solution. Sorry for any inconvenience this is causing. I'll update you shortly on this issue.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 17 Jan 2023 11:52:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/651638#M42222</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-01-17T11:52:36Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot Open Word Documents in Dropbox</title>
      <link>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/755128#M53745</link>
      <description>&lt;P&gt;[removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Dropbox Community Guidelines&lt;/A&gt;] My gmail account but canot open my dropbox. Places help me&lt;/P&gt;</description>
      <pubDate>Tue, 05 Mar 2024 19:11:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/755128#M53745</guid>
      <dc:creator>Shdhin</dc:creator>
      <dc:date>2024-03-05T19:11:34Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot Open Word Documents in Dropbox</title>
      <link>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/755168#M53751</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1810700"&gt;@Shdhin&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, sorry to see you're having trouble.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you give us some more details as to what the problem is?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you having trouble logging into your account, because you don't have access to the email address?&lt;/P&gt;</description>
      <pubDate>Tue, 05 Mar 2024 22:09:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/755168#M53751</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-03-05T22:09:34Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot Open Word Documents in Dropbox</title>
      <link>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/762321#M54408</link>
      <description>&lt;P&gt;I still can't open word files from desktop despite making them available offline, I have to copy them out of dropbox folder to open, any suggestions? This is highly inconvenient.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 07 Apr 2024 00:52:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/762321#M54408</guid>
      <dc:creator>amotawi</dc:creator>
      <dc:date>2024-04-07T00:52:13Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot Open Word Documents in Dropbox</title>
      <link>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/762474#M54424</link>
      <description>&lt;P&gt;I’m sorry to hear this, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1221989"&gt;@amotawi&lt;/a&gt;. Can you also send me a screenshot of any errors you may be getting? I’d also like one more screenshot showing the syncing icon(s) next to the files you can’t open.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Finally, what’s the syncing status and app version of the Dropbox app on your device?&lt;/P&gt;</description>
      <pubDate>Mon, 08 Apr 2024 08:22:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/View-download-and-export/Cannot-Open-Word-Documents-in-Dropbox/m-p/762474#M54424</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2024-04-08T08:22:02Z</dc:date>
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