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    <title>topic Multiple credit cards refused - all working fine elsewhere in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568051#M10639</link>
    <description>&lt;P&gt;I have tried paying for my account with multiple credit cards, only to be refused each time. Then, when I tried incognito in Chrome, the new message was I had tried too many times so I should go to dropbox.com/support. Given the less than obvious path to direct support, can anyone suggest what to do next? I normally pay for this through the business credit card at work (for a personal account) - so I thought it was related to that card...but now none of my personal cards work either!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Many thanks,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;M&lt;/P&gt;</description>
    <pubDate>Tue, 04 Jan 2022 16:33:24 GMT</pubDate>
    <dc:creator>MH-77</dc:creator>
    <dc:date>2022-01-04T16:33:24Z</dc:date>
    <item>
      <title>Multiple credit cards refused - all working fine elsewhere</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568051#M10639</link>
      <description>&lt;P&gt;I have tried paying for my account with multiple credit cards, only to be refused each time. Then, when I tried incognito in Chrome, the new message was I had tried too many times so I should go to dropbox.com/support. Given the less than obvious path to direct support, can anyone suggest what to do next? I normally pay for this through the business credit card at work (for a personal account) - so I thought it was related to that card...but now none of my personal cards work either!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Many thanks,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;M&lt;/P&gt;</description>
      <pubDate>Tue, 04 Jan 2022 16:33:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568051#M10639</guid>
      <dc:creator>MH-77</dc:creator>
      <dc:date>2022-01-04T16:33:24Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple credit cards refused - all working fine elsewhere</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568161#M10640</link>
      <description>Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1506337"&gt;@MH-77&lt;/a&gt;, thanks for bringing this to our attention.&lt;BR /&gt;
&lt;BR /&gt;
Can you let me know what was the original error message that you received when you initially tried to pay for your Dropbox subscription?&lt;BR /&gt;
&lt;BR /&gt;
Also, would you mind trying again, this time from a different WiFi network, to see if that helps?&lt;BR /&gt;
&lt;BR /&gt;
Keep me posted!</description>
      <pubDate>Tue, 04 Jan 2022 16:36:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568161#M10640</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-01-04T16:36:23Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple credit cards refused - all working fine elsewhere</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568164#M10641</link>
      <description>&lt;P&gt;Thanks Hannah - the original message was "We weren't able to process your payment. Double-check the payment info and try again. If that doesn't work, try another payment method or contact your bank." This happened on multiple cards.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I can't try again for 24 hours as now it is telling me I have too many attempts at attempting to pay. I tried previously on my wired home connection, but can try a different one tomorrow.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for your help.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;M&lt;/P&gt;</description>
      <pubDate>Tue, 04 Jan 2022 16:47:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568164#M10641</guid>
      <dc:creator>MH-77</dc:creator>
      <dc:date>2022-01-04T16:47:14Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple credit cards refused - all working fine elsewhere</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568457#M10642</link>
      <description>&lt;P&gt;Still no joy today - tried work network via vpn and still cards won't work on either connection. Not sure where to go from here! Getting pretty critical as I need to update files in shared folders that I use in work. Any help much appreciated.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;M&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 16:11:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568457#M10642</guid>
      <dc:creator>MH-77</dc:creator>
      <dc:date>2022-01-05T16:11:10Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple credit cards refused - all working fine elsewhere</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568494#M10643</link>
      <description>Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1506337"&gt;@MH-77&lt;/a&gt;, thanks for bringing this to our attention!&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Would it be okay for me to reach out to you via email in order to investigate further?&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Let me know!</description>
      <pubDate>Wed, 05 Jan 2022 18:24:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568494#M10643</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-01-05T18:24:57Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple credit cards refused - all working fine elsewhere</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568511#M10644</link>
      <description>&lt;P&gt;Sure - please do!&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 19:22:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568511#M10644</guid>
      <dc:creator>MH-77</dc:creator>
      <dc:date>2022-01-05T19:22:06Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple credit cards refused - all working fine elsewhere</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568516#M10645</link>
      <description>Awesome, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1506337"&gt;@MH-77&lt;/a&gt;!&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Please check for my email, and reply back as soon as possible.&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Cheers!</description>
      <pubDate>Wed, 05 Jan 2022 19:47:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/568516#M10645</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-01-05T19:47:06Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple credit cards refused - all working fine elsewhere</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/646504#M17935</link>
      <description>&lt;P&gt;I had the same issue and no luck either...&lt;BR /&gt;Any way I could get some assistance?&lt;/P&gt;</description>
      <pubDate>Mon, 26 Dec 2022 20:23:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/646504#M17935</guid>
      <dc:creator>Lucas Brito</dc:creator>
      <dc:date>2022-12-26T20:23:18Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple credit cards refused - all working fine elsewhere</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/646598#M17939</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1603300"&gt;@Lucas Brito&lt;/a&gt;, sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If the issue persists after clearing your browser's cache or using &lt;A href="https://help.dropbox.com/installs-integrations/desktop/troubleshoot-homepage" target="_blank"&gt;another browser&lt;/A&gt;/incognito window, would it be OK if we reached out via email to have a further look internally?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 27 Dec 2022 09:30:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/646598#M17939</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-12-27T09:30:40Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple credit cards refused - all working fine elsewhere</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/646627#M17944</link>
      <description>&lt;P&gt;I tried purchasing the Plus plan with the 30 days trial and that solved the issue!&lt;/P&gt;&lt;P&gt;Thanks.&lt;/P&gt;</description>
      <pubDate>Tue, 27 Dec 2022 12:09:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/646627#M17944</guid>
      <dc:creator>Lucas Brito</dc:creator>
      <dc:date>2022-12-27T12:09:11Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple credit cards refused - all working fine elsewhere</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/646630#M17945</link>
      <description>&lt;P&gt;I'm happy to hear it's sorted now, Lucas - thanks for keeping me in the loop too.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;See you around the Community and take care!&lt;/P&gt;</description>
      <pubDate>Tue, 27 Dec 2022 12:18:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Multiple-credit-cards-refused-all-working-fine-elsewhere/m-p/646630#M17945</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-12-27T12:18:16Z</dc:date>
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