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    <title>topic Upgraded to 3TB plan but not being reflected in my account in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648358#M18114</link>
    <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I upgraded to a 3TB plan from a 2TB plan via Apple subscription, but change hasn't been reflected in my DB account.&lt;/P&gt;&lt;P&gt;Apple is saying it's a DB issue, DB is saying it's an Apple issue. My CC has been debited.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What do I do, who do I contact to get this rectified?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MTIA&lt;/P&gt;</description>
    <pubDate>Thu, 05 Jan 2023 01:08:40 GMT</pubDate>
    <dc:creator>Busterbill</dc:creator>
    <dc:date>2023-01-05T01:08:40Z</dc:date>
    <item>
      <title>Upgraded to 3TB plan but not being reflected in my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648358#M18114</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I upgraded to a 3TB plan from a 2TB plan via Apple subscription, but change hasn't been reflected in my DB account.&lt;/P&gt;&lt;P&gt;Apple is saying it's a DB issue, DB is saying it's an Apple issue. My CC has been debited.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What do I do, who do I contact to get this rectified?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;MTIA&lt;/P&gt;</description>
      <pubDate>Thu, 05 Jan 2023 01:08:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648358#M18114</guid>
      <dc:creator>Busterbill</dc:creator>
      <dc:date>2023-01-05T01:08:40Z</dc:date>
    </item>
    <item>
      <title>Re: Upgraded to 3TB plan but not being reflected in my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648412#M18122</link>
      <description>&lt;P&gt;Hi there &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1605769"&gt;@Busterbill&lt;/a&gt;, sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please clarify if you upgraded your account via our website or via the app store on a mobile device of yours?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you maybe received an invoice or a receipt for your upgrade in your email's inbox?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know what you find and we'll take it from there.&lt;/P&gt;</description>
      <pubDate>Thu, 05 Jan 2023 08:13:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648412#M18122</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-01-05T08:13:29Z</dc:date>
    </item>
    <item>
      <title>Re: Upgraded to 3TB plan but not being reflected in my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648429#M18127</link>
      <description>&lt;P&gt;Hi Walter,&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for your response.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I can't remember precisely what device it was I used, but I think it was on my iMac using "Manage Subscriptions" on System Preferences. It was definitely not on the Dropbox website. I received several emails from Apple; a refund of the balance of the previous 2TB plan (which had just been paid), a receipt for several subscription renewals, which included the new Dropbox plan, and a subscription confirmation for the new Dropbox plan&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Your Subscription Confirmation.jpg" style="width: 566px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/34171i55F68B24DEF6CC62/image-size/large?v=v2&amp;amp;px=999" role="button" title="Your Subscription Confirmation.jpg" alt="Your Subscription Confirmation.jpg" /&gt;&lt;/span&gt;.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I hope this helps.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 05 Jan 2023 09:51:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648429#M18127</guid>
      <dc:creator>Busterbill</dc:creator>
      <dc:date>2023-01-05T09:51:30Z</dc:date>
    </item>
    <item>
      <title>Re: Upgraded to 3TB plan but not being reflected in my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648681#M18148</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1605769"&gt;@Busterbill&lt;/a&gt;, since this type of transaction would only appear via an upgrade on an iOS Dropbox mobile app, could you try restoring purchases in that app using &lt;A href="https://help.dropbox.com/billing/subscription-error-mobile" target="_blank"&gt;these steps&lt;/A&gt;?&lt;/P&gt;</description>
      <pubDate>Fri, 06 Jan 2023 00:35:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648681#M18148</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-01-06T00:35:05Z</dc:date>
    </item>
    <item>
      <title>Re: Upgraded to 3TB plan but not being reflected in my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648721#M18154</link>
      <description>&lt;P&gt;&lt;EM&gt;Hi Jay,&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;EM&gt;That has done the trick!&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&lt;EM&gt;Many thanks.&lt;/EM&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 06 Jan 2023 04:45:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648721#M18154</guid>
      <dc:creator>Busterbill</dc:creator>
      <dc:date>2023-01-06T04:45:56Z</dc:date>
    </item>
    <item>
      <title>Re: Upgraded to 3TB plan but not being reflected in my account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648884#M18170</link>
      <description>&lt;P&gt;Glad to have helped out, enjoy your weekend!&lt;/P&gt;</description>
      <pubDate>Fri, 06 Jan 2023 18:07:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Upgraded-to-3TB-plan-but-not-being-reflected-in-my-account/m-p/648884#M18170</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-01-06T18:07:22Z</dc:date>
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