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    <title>topic How to cancel a subscription that I don't have the login details for in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-a-subscription-that-I-don-t-have-the-login-details/m-p/654502#M18642</link>
    <description>&lt;P&gt;Does anyone have experience with trying to cancel a subscription that they don't know the login info for? I am trying to shut down a bank account associated with a business that is no longer running. The problem is that the monthly dropbox charge keeps reopening the account and overdrawing it. I have looked through all the old records but I can not find out who set up the account so I can't find the email associated with it. When I have tried to connect with a live person from dropbox to explain this I keep running up against the login wall. Very frustrated at this point and oping someone can guide me through this. I would appreciate any help you might be able to provide.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 27 Jan 2023 19:46:07 GMT</pubDate>
    <dc:creator>annabelle2</dc:creator>
    <dc:date>2023-01-27T19:46:07Z</dc:date>
    <item>
      <title>How to cancel a subscription that I don't have the login details for</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-a-subscription-that-I-don-t-have-the-login-details/m-p/654502#M18642</link>
      <description>&lt;P&gt;Does anyone have experience with trying to cancel a subscription that they don't know the login info for? I am trying to shut down a bank account associated with a business that is no longer running. The problem is that the monthly dropbox charge keeps reopening the account and overdrawing it. I have looked through all the old records but I can not find out who set up the account so I can't find the email associated with it. When I have tried to connect with a live person from dropbox to explain this I keep running up against the login wall. Very frustrated at this point and oping someone can guide me through this. I would appreciate any help you might be able to provide.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 27 Jan 2023 19:46:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-a-subscription-that-I-don-t-have-the-login-details/m-p/654502#M18642</guid>
      <dc:creator>annabelle2</dc:creator>
      <dc:date>2023-01-27T19:46:07Z</dc:date>
    </item>
    <item>
      <title>Re: How to cancel a subscription that I don't have the login details for</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-a-subscription-that-I-don-t-have-the-login-details/m-p/654512#M18645</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1612932"&gt;@annabelle2&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Does anyone have experience with trying to cancel a subscription that they don't know the login info for?&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You'll need to contact Dropbox Support directly. Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Fri, 27 Jan 2023 20:54:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-cancel-a-subscription-that-I-don-t-have-the-login-details/m-p/654512#M18645</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-01-27T20:54:47Z</dc:date>
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