<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Purchased a storage plan upgrade yet profile still says basic in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Purchased-a-storage-plan-upgrade-yet-profile-still-says-basic/m-p/661692#M19289</link>
    <description>I purchase the upgrade but it’s still saying I only have basic access &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@EA4D5AD6084EAC95CB4E739348E74CC6/emoticons/1f615.png" alt=":confused_face:" title=":confused_face:" /&gt; payment when through.. also restoring purchases did not help solve this issue for me.</description>
    <pubDate>Tue, 21 Feb 2023 02:01:55 GMT</pubDate>
    <dc:creator>Plumtheprincess</dc:creator>
    <dc:date>2023-02-21T02:01:55Z</dc:date>
    <item>
      <title>Purchased a storage plan upgrade yet profile still says basic</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Purchased-a-storage-plan-upgrade-yet-profile-still-says-basic/m-p/661692#M19289</link>
      <description>I purchase the upgrade but it’s still saying I only have basic access &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@EA4D5AD6084EAC95CB4E739348E74CC6/emoticons/1f615.png" alt=":confused_face:" title=":confused_face:" /&gt; payment when through.. also restoring purchases did not help solve this issue for me.</description>
      <pubDate>Tue, 21 Feb 2023 02:01:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Purchased-a-storage-plan-upgrade-yet-profile-still-says-basic/m-p/661692#M19289</guid>
      <dc:creator>Plumtheprincess</dc:creator>
      <dc:date>2023-02-21T02:01:55Z</dc:date>
    </item>
    <item>
      <title>Re: Purchased a storage plan upgrade yet profile still says basic</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Purchased-a-storage-plan-upgrade-yet-profile-still-says-basic/m-p/661701#M19291</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1623979"&gt;@Plumtheprincess&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you originally upgrade the plan via the Dropbox mobile app itself?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you seeing any recent payments on your account &lt;A href="https://www.dropbox.com/payments" target="_blank"&gt;here&lt;/A&gt;?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Tue, 21 Feb 2023 05:57:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Purchased-a-storage-plan-upgrade-yet-profile-still-says-basic/m-p/661701#M19291</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-02-21T05:57:11Z</dc:date>
    </item>
    <item>
      <title>Re: Purchased a storage plan upgrade yet profile still says basic</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Purchased-a-storage-plan-upgrade-yet-profile-still-says-basic/m-p/661841#M19299</link>
      <description>No I had to purchase it twice. Once from the mobile app via Apple Pay &amp;amp; then again via the website on pc. It only recognized my second payment and doesn’t show the first payment on my billing history.</description>
      <pubDate>Tue, 21 Feb 2023 13:18:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Purchased-a-storage-plan-upgrade-yet-profile-still-says-basic/m-p/661841#M19299</guid>
      <dc:creator>Plumtheprincess</dc:creator>
      <dc:date>2023-02-21T13:18:57Z</dc:date>
    </item>
    <item>
      <title>Re: Purchased a storage plan upgrade yet profile still says basic</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Purchased-a-storage-plan-upgrade-yet-profile-still-says-basic/m-p/661855#M19300</link>
      <description>&lt;P&gt;If you paid via the mobile app, you might've been able to restore the purchase using the steps in &lt;A href="https://help.dropbox.com/billing/subscription-error-mobile" target="_blank"&gt;this link&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As you've already upgraded via the Dropbox site, I'd recommend getting in contact with Apple to cancel and refund the last payment made through their service to your account.&lt;/P&gt;</description>
      <pubDate>Tue, 21 Feb 2023 13:57:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Purchased-a-storage-plan-upgrade-yet-profile-still-says-basic/m-p/661855#M19300</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-02-21T13:57:06Z</dc:date>
    </item>
  </channel>
</rss>

