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  <channel>
    <title>topic How do I cancel my Dropbox Plus Trial? in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244336#M2037</link>
    <description>&lt;P&gt;I followed the directions here to cancel my trial:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://www.dropbox.com/help/billing/app-store-subscriptions" target="_blank" rel="noopener"&gt;https://www.dropbox.com/help/billing/app-store-subscriptions&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;But I don't see the option within the App Store that will allow me to toggle the Automatic Renewal to "Off."&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I also tried following these instructions:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://www.dropbox.com/help/space/cancel-plus" target="_blank" rel="noopener"&gt;https://www.dropbox.com/help/space/cancel-plus&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;But when I go to my Account page, there's no link to "Cancel Trial."&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I feel like I'm running in circles with this. My trial is set to expire in the next 48 hours and I want to make sure I have cancelled so I am not billed for a renewal. Thank you!&lt;/P&gt;</description>
    <pubDate>Tue, 26 Jul 2022 07:17:46 GMT</pubDate>
    <dc:creator>jacksaturn</dc:creator>
    <dc:date>2022-07-26T07:17:46Z</dc:date>
    <item>
      <title>How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244336#M2037</link>
      <description>&lt;P&gt;I followed the directions here to cancel my trial:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://www.dropbox.com/help/billing/app-store-subscriptions" target="_blank" rel="noopener"&gt;https://www.dropbox.com/help/billing/app-store-subscriptions&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;But I don't see the option within the App Store that will allow me to toggle the Automatic Renewal to "Off."&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I also tried following these instructions:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://www.dropbox.com/help/space/cancel-plus" target="_blank" rel="noopener"&gt;https://www.dropbox.com/help/space/cancel-plus&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;But when I go to my Account page, there's no link to "Cancel Trial."&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I feel like I'm running in circles with this. My trial is set to expire in the next 48 hours and I want to make sure I have cancelled so I am not billed for a renewal. Thank you!&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 07:17:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244336#M2037</guid>
      <dc:creator>jacksaturn</dc:creator>
      <dc:date>2022-07-26T07:17:46Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244366#M2038</link>
      <description>&lt;P&gt;Also wanted to mention that when I try to submit a ticket about this issue, the submission page seems to be broken. None of the drop-down menus work where I'm supposed to specify my computer type, etc., and the submit button doesn't show any text and can't be clicked. I'm using El Capitan on OS X, for what it's worth. I tried in both Chrome and Safari.&lt;/P&gt;</description>
      <pubDate>Sat, 30 Sep 2017 08:20:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244366#M2038</guid>
      <dc:creator>jacksaturn</dc:creator>
      <dc:date>2017-09-30T08:20:49Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244390#M2039</link>
      <description>Have you tried with a browser in incognito mode?</description>
      <pubDate>Sat, 30 Sep 2017 11:47:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244390#M2039</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2017-09-30T11:47:03Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244623#M2040</link>
      <description>This is ridiculous- me too. Using incognito? Why does this have to be so complicated. You provide instructions we cannot follow!&lt;BR /&gt;&lt;BR /&gt;How do I unsubscribe!?&lt;BR /&gt;&lt;BR /&gt;I want to swear!</description>
      <pubDate>Mon, 02 Oct 2017 11:21:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244623#M2040</guid>
      <dc:creator>cyan1</dc:creator>
      <dc:date>2017-10-02T11:21:48Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244627#M2041</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;STRONG&gt;cyan1 wrote:&lt;/STRONG&gt;&lt;BR /&gt;This is ridiculous- me too. Using incognito?&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Using an Incognito or private browser session assures that your not loading any cached data. It's a clean browser session used to eliminate a possible browser problem. It's not a requirement to use it to unsubscribe; it's a troubleshooting step.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;BLOCKQUOTE&gt;&lt;HR /&gt;Why does this have to be so complicated. You provide instructions we cannot follow!&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;It's not complicated, and the instructions work just fine. The symptoms described above all seem to be browser based, which is why Mark suggested the Incognito window. My advice would have been to clear your cache/browsing history and try again, or try another browser. Using an Incognito window accomplishes the same.&lt;/P&gt;</description>
      <pubDate>Mon, 02 Oct 2017 13:26:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244627#M2041</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2017-10-02T13:26:32Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244638#M2042</link>
      <description>I cleared everything and there is still no option to cancel on the plan or billing page.&lt;BR /&gt;&lt;BR /&gt;I have posted this and submitted the following other places:&lt;BR /&gt;&lt;BR /&gt;I can't believe how impossible it is to cancel a subscription here. This is really dishonest business. You give instructions to cancel that have to be dug for and cannot be followed.&lt;BR /&gt;You say to go to avatar, then "plan" and go to the bottom of page and hit "cancel,"-- there is no such option! No such button. No such link on that page for me.&lt;BR /&gt;There are other members who have posted similar issues and the responses are unsatisfactory. You basically re-state the same couple of sets of instructions to cancel which are of no use.&lt;BR /&gt;Unreal.</description>
      <pubDate>Mon, 02 Oct 2017 12:19:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244638#M2042</guid>
      <dc:creator>cyan1</dc:creator>
      <dc:date>2017-10-02T12:19:38Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244642#M2043</link>
      <description>1. Sign in to the dropbox.com :heavy_check_mark:&lt;/img&gt;&lt;BR /&gt;2. Click your avatar.:heavy_check_mark:&lt;/img&gt;&lt;BR /&gt;3. Click Settings.:heavy_check_mark:&lt;/img&gt;&lt;BR /&gt;4. Click Plan.:heavy_check_mark:&lt;/img&gt;&lt;BR /&gt;5. At the bottom of the page, choose Cancel plan.:cross_mark:&lt;/img&gt;&lt;BR /&gt;&lt;BR /&gt;#5- No such option. Does not work with cache cleared, either.</description>
      <pubDate>Mon, 02 Oct 2017 12:29:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244642#M2043</guid>
      <dc:creator>cyan1</dc:creator>
      <dc:date>2017-10-02T12:29:26Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244653#M2044</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;STRONG&gt;cyan1 wrote:&lt;/STRONG&gt;&lt;BR /&gt;I have posted this and submitted the following other places:&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;There's no need to cross-post this on other unrelated threads. Your other posts were removed. You can reply here on this thread if needed.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;BLOCKQUOTE&gt;&lt;HR /&gt;1. Sign in to the dropbox.com :heavy_check_mark:&lt;/img&gt;&lt;BR /&gt;2. Click your avatar.:heavy_check_mark:&lt;/img&gt;&lt;BR /&gt;3. Click Settings.:heavy_check_mark:&lt;/img&gt;&lt;BR /&gt;4. Click Plan.:heavy_check_mark:&lt;/img&gt;&lt;BR /&gt;5. At the bottom of the page, choose Cancel plan.:cross_mark:&lt;/img&gt;&lt;BR /&gt;&lt;BR /&gt;#5- No such option. Does not work with cache cleared, either.&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Those appear to be the steps to &lt;A href="https://www.dropbox.com/help/billing/cancel-dropbox-plus" target="_blank"&gt;cancel an active Plus account&lt;/A&gt;; not a trial. Make sure you're following the instructions listed in the following help article:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/help/space/cancel-plus" target="_blank"&gt;https://www.dropbox.com/help/space/cancel-plus&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, the Dropbox web interface has recently changed, so some help articles might still need to be updated. If you don't see a Cancel link on your Account tab, check the Plan and other tabs as well.&lt;/P&gt;</description>
      <pubDate>Mon, 02 Oct 2017 13:29:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/244653#M2044</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2017-10-02T13:29:23Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/254602#M2045</link>
      <description>&lt;P&gt;Hi i've tried all the methods mentioned to cancel my trial but cannot locate any of them. I want to cancel it today&lt;/P&gt;</description>
      <pubDate>Wed, 29 Nov 2017 01:22:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/254602#M2045</guid>
      <dc:creator>DB86</dc:creator>
      <dc:date>2017-11-29T01:22:38Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/254639#M2046</link>
      <description>How/where did you sign up for the trial?</description>
      <pubDate>Wed, 29 Nov 2017 13:05:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/254639#M2046</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2017-11-29T13:05:28Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/254699#M2047</link>
      <description>&lt;P&gt;Apple iTunes&lt;/P&gt;</description>
      <pubDate>Wed, 29 Nov 2017 20:38:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/254699#M2047</guid>
      <dc:creator>DB86</dc:creator>
      <dc:date>2017-11-29T20:38:12Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/254700#M2048</link>
      <description>&lt;P&gt;I've rub through the steps to cancel through my settings and my Apple ID but when i go to the manager step there is no dropbox to highlight and change&lt;/P&gt;</description>
      <pubDate>Wed, 29 Nov 2017 20:39:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/254700#M2048</guid>
      <dc:creator>DB86</dc:creator>
      <dc:date>2017-11-29T20:39:38Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/254708#M2049</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/556351"&gt;@DB86&lt;/a&gt; wrote:&lt;BR /&gt;
&lt;P&gt;I've rub through the steps to cancel through my settings and my Apple ID but when i go to the manager step there is no dropbox to highlight and change&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;On your phone, it would be under:&lt;BR /&gt;Settings -&amp;gt; Apple ID, iCloud, iTunes and App Store -&amp;gt; iTunes and App Store -&amp;gt; (select the Apple ID at the top) and View Apple ID -&amp;gt; (May force sign in) and finally down to Subscriptions. Then scroll through subscriptions until you find Dropbox and set it to not renew.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 29 Nov 2017 21:05:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/254708#M2049</guid>
      <dc:creator>Rob_Cash</dc:creator>
      <dc:date>2017-11-29T21:05:43Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/254729#M2050</link>
      <description>Hi I’ve done that and there is no subscriptions selection when I put in my ID. If I choose subscriptions instead of Manage, Dropbox isn’t there either</description>
      <pubDate>Wed, 29 Nov 2017 22:07:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/254729#M2050</guid>
      <dc:creator>DB86</dc:creator>
      <dc:date>2017-11-29T22:07:25Z</dc:date>
    </item>
    <item>
      <title>Re: How do I cancel my Dropbox Plus Trial?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/258493#M2051</link>
      <description>&lt;P&gt;thank you! I have spent the last 85mins. trying to solve this dilemma. I felt I was going round in circles getting nowhere. You wrote the solution so simply that I could follow the instructions, and sailed through it. As I will shortly be 80, you were the answer to my prayer literally.&lt;/P&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;FONT size="2" color="#999999"&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zwz72zz87zz79zz74zz74zz83zz79zz67zz88zz70zz73zz74zz65ziz87z6nz73zaz74z3z70zz84zz74zz75zz68zv"&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;&lt;I&gt;[This thread is now closed. If you&amp;nbsp;have a similar or new question, you could post it in the Find Answers section &lt;/I&gt;&lt;/SPAN&gt;&lt;SPAN class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;&lt;A class="attrlink" href="https://www.dropboxforum.com/t5/Find-answers/ct-p/101001000" target="_blank" rel="noreferrer nofollow noopener" data-target-href="https://www.dropboxforum.com/t5/Find-answers/ct-p/101001000"&gt;&lt;I&gt;here&lt;/I&gt;&lt;/A&gt;&lt;/SPAN&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;&lt;I&gt;. Jane]&lt;/I&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/DIV&gt;</description>
      <pubDate>Thu, 10 May 2018 12:06:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-my-Dropbox-Plus-Trial/m-p/258493#M2051</guid>
      <dc:creator>Cathie7</dc:creator>
      <dc:date>2018-05-10T12:06:45Z</dc:date>
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