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    <title>topic I am trying to update my billing information, but it fails. in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/673586#M20510</link>
    <description>&lt;P&gt;I am trying to update my billing information and my debit card that works fine is not accepted. I hit the 'submit' button and nothing happens. The card works file. I don't see my billing address anywhere in the system and if it is then that would be the problem as I moved a year ago. Any ideas of what it could be?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;thanks&lt;/P&gt;</description>
    <pubDate>Mon, 03 Apr 2023 11:50:14 GMT</pubDate>
    <dc:creator>DLoudermilk</dc:creator>
    <dc:date>2023-04-03T11:50:14Z</dc:date>
    <item>
      <title>I am trying to update my billing information, but it fails.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/673586#M20510</link>
      <description>&lt;P&gt;I am trying to update my billing information and my debit card that works fine is not accepted. I hit the 'submit' button and nothing happens. The card works file. I don't see my billing address anywhere in the system and if it is then that would be the problem as I moved a year ago. Any ideas of what it could be?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;thanks&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 11:50:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/673586#M20510</guid>
      <dc:creator>DLoudermilk</dc:creator>
      <dc:date>2023-04-03T11:50:14Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot change to debit card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/673588#M20511</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;so I searched the forum which I guess I should have done first and someone else was having the same problem and people were giving suggestions.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Instead of using Firefox, I switched to Chrome and it worked fine.&lt;/P&gt;</description>
      <pubDate>Sun, 02 Apr 2023 14:17:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/673588#M20511</guid>
      <dc:creator>DLoudermilk</dc:creator>
      <dc:date>2023-04-02T14:17:42Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot change to debit card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/673780#M20541</link>
      <description>&lt;P&gt;I am glad this resolved things for you &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1655261"&gt;@DLoudermilk&lt;/a&gt;!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you need anything else, you know where to find us!&amp;nbsp;&lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@96BDC0194935973C95B55C70BF23B118/emoticons/1f60e.png" alt=":smiling_face_with_sunglasses:" title=":smiling_face_with_sunglasses:" /&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 11:51:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/673780#M20541</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-04-03T11:51:27Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot change to debit card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/674592#M20622</link>
      <description>&lt;P&gt;We are having the same issue as the customer above.&lt;BR /&gt;We use Google Chrome and cannot get the credit card information to update and renew our subscription.&lt;/P&gt;&lt;P&gt;Please help.&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 15:14:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/674592#M20622</guid>
      <dc:creator>GreyStreetAdvisors2023</dc:creator>
      <dc:date>2023-04-05T15:14:21Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot change to debit card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/674593#M20623</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1660889"&gt;@GreyStreetAdvisors2023&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;We use Google Chrome and cannot get the credit card information to update and renew our subscription.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Clear your browser's cache/browsing history and try again, or try another browser.&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 15:16:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/674593#M20623</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-04-05T15:16:39Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot change to debit card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/674599#M20624</link>
      <description>&lt;P&gt;That is still not working but yet it shows the payment method has been updated.&lt;/P&gt;&lt;P&gt;At what point will it re-run the card?&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 15:32:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/674599#M20624</guid>
      <dc:creator>GreyStreetAdvisors2023</dc:creator>
      <dc:date>2023-04-05T15:32:52Z</dc:date>
    </item>
    <item>
      <title>Re: Cannot change to debit card</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/674618#M20631</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1660889"&gt;@GreyStreetAdvisors2023&lt;/a&gt;, thanks for posting here today!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If it shows that the new payment method has been updated, then there's nothing for you to worry about. We will make several attempts to re-bill you for a few days after your renewal date.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you face any issues then, let me know and I'll be happy to look into this for you. Thank you!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 16:05:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-trying-to-update-my-billing-information-but-it-fails/m-p/674618#M20631</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-04-05T16:05:32Z</dc:date>
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