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    <title>topic I got downgraded without explaination in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-downgraded-without-explaination/m-p/701390#M23403</link>
    <description>&lt;P&gt;My account got downgraded from Advanced to Basic without an apparent reason. As my account now is Basic theres no way to contact the dropbox chat or email. How do i get in touch with a key account manager again, or contact dropbox about this? We had about 400TB in our dropbox.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Tue, 25 Jul 2023 23:09:16 GMT</pubDate>
    <dc:creator>eiriksvensen</dc:creator>
    <dc:date>2023-07-25T23:09:16Z</dc:date>
    <item>
      <title>I got downgraded without explaination</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-downgraded-without-explaination/m-p/701390#M23403</link>
      <description>&lt;P&gt;My account got downgraded from Advanced to Basic without an apparent reason. As my account now is Basic theres no way to contact the dropbox chat or email. How do i get in touch with a key account manager again, or contact dropbox about this? We had about 400TB in our dropbox.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jul 2023 23:09:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-downgraded-without-explaination/m-p/701390#M23403</guid>
      <dc:creator>eiriksvensen</dc:creator>
      <dc:date>2023-07-25T23:09:16Z</dc:date>
    </item>
    <item>
      <title>Re: I got downgraded without explaination</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-downgraded-without-explaination/m-p/701395#M23404</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1730151"&gt;@eiriksvensen&lt;/a&gt;&lt;/SPAN&gt;, sorry to hear about this,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;May I ask if you've ensured that you're looking at the correct account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, were you a member of the team or a team admin?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep us posted!&lt;/P&gt;</description>
      <pubDate>Wed, 26 Jul 2023 00:05:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-downgraded-without-explaination/m-p/701395#M23404</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-07-26T00:05:43Z</dc:date>
    </item>
    <item>
      <title>Re: I got downgraded without explaination</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-downgraded-without-explaination/m-p/701396#M23405</link>
      <description>&lt;P&gt;Hi Walter!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The account was [removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Dropbox Community Guidelines&lt;/A&gt;] Team admin.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 26 Jul 2023 07:49:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-downgraded-without-explaination/m-p/701396#M23405</guid>
      <dc:creator>eiriksvensen</dc:creator>
      <dc:date>2023-07-26T07:49:35Z</dc:date>
    </item>
    <item>
      <title>Re: I got downgraded without explaination</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-downgraded-without-explaination/m-p/701437#M23410</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1730151"&gt;@eiriksvensen&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, if you're signed in to the correct account, can you send us a screenshot of what you see in the &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;plan&lt;/A&gt; tab of your account settings?&lt;/P&gt;</description>
      <pubDate>Wed, 26 Jul 2023 07:55:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-got-downgraded-without-explaination/m-p/701437#M23410</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-07-26T07:55:26Z</dc:date>
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