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    <title>topic I can't pay for an upgrade on my account? in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707307#M24287</link>
    <description>&lt;P&gt;I attempted to pay Dropbox $200 for a new plan.&amp;nbsp; It shows me some dice and asks what totals what, but there is an error message that the verification server is down.&amp;nbsp; There is no way to report this.&amp;nbsp; How can Dropbox exist when you can't pay them?&amp;nbsp; Is there no support even for Sales?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Brandon&lt;/P&gt;</description>
    <pubDate>Fri, 18 Aug 2023 19:30:06 GMT</pubDate>
    <dc:creator>brandonhimoff</dc:creator>
    <dc:date>2023-08-18T19:30:06Z</dc:date>
    <item>
      <title>I can't pay for an upgrade on my account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707307#M24287</link>
      <description>&lt;P&gt;I attempted to pay Dropbox $200 for a new plan.&amp;nbsp; It shows me some dice and asks what totals what, but there is an error message that the verification server is down.&amp;nbsp; There is no way to report this.&amp;nbsp; How can Dropbox exist when you can't pay them?&amp;nbsp; Is there no support even for Sales?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Brandon&lt;/P&gt;</description>
      <pubDate>Fri, 18 Aug 2023 19:30:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707307#M24287</guid>
      <dc:creator>brandonhimoff</dc:creator>
      <dc:date>2023-08-18T19:30:06Z</dc:date>
    </item>
    <item>
      <title>Re: I can't pay for an upgrade on my account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707331#M24291</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1737082"&gt;@brandonhimoff&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just for clarification, is this on the Dropbox site, or the mobile app?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you attach a screenshot of the error, while hiding any personal details?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Fri, 18 Aug 2023 19:33:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707331#M24291</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-18T19:33:20Z</dc:date>
    </item>
    <item>
      <title>Re: I can't pay for an upgrade on my account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707346#M24296</link>
      <description>&lt;P&gt;This was on the regular website after you enter the credit card info.&amp;nbsp; I would prefer not to do a screen shot because it is the credit card screen and has lots of personal info.&lt;/P&gt;</description>
      <pubDate>Fri, 18 Aug 2023 20:04:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707346#M24296</guid>
      <dc:creator>brandonhimoff</dc:creator>
      <dc:date>2023-08-18T20:04:40Z</dc:date>
    </item>
    <item>
      <title>Re: I can't pay for an upgrade on my account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707353#M24298</link>
      <description>&lt;P&gt;Could you edit the screenshot to remove all card details and names, and then paste it here, in order to see the error message you're getting?&lt;/P&gt;</description>
      <pubDate>Fri, 18 Aug 2023 20:16:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707353#M24298</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-18T20:16:10Z</dc:date>
    </item>
    <item>
      <title>Re: I can't pay for an upgrade on my account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707354#M24299</link>
      <description>&lt;P&gt;I would prefer not to.&amp;nbsp; It says the verification server is unavailable. Please reload.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Reloading does not help.&amp;nbsp; This mechanism is inelegant and repels customers.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Brandon&lt;/P&gt;</description>
      <pubDate>Fri, 18 Aug 2023 20:18:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707354#M24299</guid>
      <dc:creator>brandonhimoff</dc:creator>
      <dc:date>2023-08-18T20:18:02Z</dc:date>
    </item>
    <item>
      <title>Re: I can't pay for an upgrade on my account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707357#M24300</link>
      <description>&lt;P&gt;Thanks for the info, as this is related to sensitive billing info, I’d recommend getting in contact with our &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;support team&lt;/A&gt; directly to look into this matter in more detail.&lt;/P&gt;</description>
      <pubDate>Fri, 18 Aug 2023 20:20:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707357#M24300</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-18T20:20:36Z</dc:date>
    </item>
    <item>
      <title>Re: I can't pay for an upgrade on my account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707360#M24301</link>
      <description>&lt;P&gt;I tried that, but live support was not available when you haven't paid yet.&amp;nbsp; You create Catch 22s in your subscription process that are very anti-customer.&lt;/P&gt;</description>
      <pubDate>Fri, 18 Aug 2023 20:22:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707360#M24301</guid>
      <dc:creator>brandonhimoff</dc:creator>
      <dc:date>2023-08-18T20:22:18Z</dc:date>
    </item>
    <item>
      <title>Re: I can't pay for an upgrade on my account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707380#M24306</link>
      <description>&lt;P&gt;Try contacting the team by opening an incognito/private browsing window, while not signed into your account, and accessing &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this link&lt;/A&gt;, choose 'Other' and then put in an email address that you can access, followed by your billing info.&lt;/P&gt;</description>
      <pubDate>Fri, 18 Aug 2023 21:00:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707380#M24306</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-08-18T21:00:48Z</dc:date>
    </item>
    <item>
      <title>Re: I can't pay for an upgrade on my account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707383#M24307</link>
      <description>&lt;P&gt;I will, but this all seems like something that the company should fix up.&lt;/P&gt;</description>
      <pubDate>Fri, 18 Aug 2023 21:04:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-pay-for-an-upgrade-on-my-account/m-p/707383#M24307</guid>
      <dc:creator>brandonhimoff</dc:creator>
      <dc:date>2023-08-18T21:04:20Z</dc:date>
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