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    <title>topic upload a plan in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/upload-a-plan/m-p/717245#M25539</link>
    <description>&lt;PRE&gt;&lt;SPAN class=""&gt;Hi everybody, &lt;BR /&gt;this morning I purchased Dropbox Plus, I have the purchase confirmation email with the transaction ID, but my account has not been updated and assigns&lt;BR /&gt; me the Dropbox Basic profile. What can I do? Thank you&lt;/SPAN&gt;&lt;/PRE&gt;</description>
    <pubDate>Thu, 28 Sep 2023 13:35:13 GMT</pubDate>
    <dc:creator>btorti</dc:creator>
    <dc:date>2023-09-28T13:35:13Z</dc:date>
    <item>
      <title>upload a plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/upload-a-plan/m-p/717245#M25539</link>
      <description>&lt;PRE&gt;&lt;SPAN class=""&gt;Hi everybody, &lt;BR /&gt;this morning I purchased Dropbox Plus, I have the purchase confirmation email with the transaction ID, but my account has not been updated and assigns&lt;BR /&gt; me the Dropbox Basic profile. What can I do? Thank you&lt;/SPAN&gt;&lt;/PRE&gt;</description>
      <pubDate>Thu, 28 Sep 2023 13:35:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/upload-a-plan/m-p/717245#M25539</guid>
      <dc:creator>btorti</dc:creator>
      <dc:date>2023-09-28T13:35:13Z</dc:date>
    </item>
    <item>
      <title>Re: upload a plan</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/upload-a-plan/m-p/717260#M25541</link>
      <description>&lt;P&gt;HI there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1750041"&gt;@btorti&lt;/a&gt;&lt;/SPAN&gt; - sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you clarify if you upgraded through the website directly or if you did through the app store on a mobile device?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Is the email address that you received the purchase confirmation the exact same as the one you see on your &lt;A href="https://www.dropbox.com/account/general" target="_blank"&gt;account's settings online&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know more and we'll take it from there.&lt;/P&gt;</description>
      <pubDate>Thu, 28 Sep 2023 14:08:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/upload-a-plan/m-p/717260#M25541</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-09-28T14:08:35Z</dc:date>
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